The representative Pat was a pleasure to work with. It was the price quoted and kept me informed of changes or concerns. It was a great experience.

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I am writing to say that I have just brought another New vehicle (Chrysler Town & Country). I got another great experience dealing with Dan Neal(salesman), he has always been up front in dealing with my wants/needs. When I get service, I deal with Tony Trotta, who really knows he stuff about what and how best to make any service or repairs. The the last three/four years i have brought 6 new cars from this dealership and have alway delt with Dan Neal for sales and Tony Trotta for service. I can not say enought good, positive things about these two gentelmen. They are the reason why I keep dealing with this dealership.
Jim Johnson

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Great Dealer. Friendly Service. They were not pushy and found the exact car that i was looking for. I would recommend this dealer to anyone.

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I give the Carmen Auto Group A+++ for excellent customer service and tailoring the vehicle purchase to my budget. I appreciate the care and dedication shown to me when test driving and also was impressed with my salesman Frank who took personal time in demonstrating vehicle features and a financial plan for purchase.

I feel that all of the Carmen Group go out of their way to make your vehicle purchase as easy as possible, no pushiness, no confusing sales jargon. Thanks to the Carmen Auto Group I was able to purchase my dream car. I had canvased other dealers in the New Castle area and found Carmen to have the best prices.

In closing another reason I chose Carmen, is because I am a former customer and the service and sales were so great that I decided Carman was a dealership that I going to stick with.

When your in the market for a great deal in purchasing a new, used and or certified, please see The Carmen Auto Group first, you will be glad you did.

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I have been dealing with Carmen Dodge Jeep for the last 5 years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been great.

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Al Grandell was very knowledgable about the features of my new car. His assistance in setting up the UConnect was greatly appreciated. I will definitely purchase from Carman Chrysler Jeep Dodge again.

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About 6 weeks ago I had a random beep in my Jeep. I stopped in for service at 3:30pm and the service department was closed. I had checked the internet first for the operation hours, but it said nothing about closing early. There wasn't even a sign posted on the doors--they were just locked. So I called the next day to make an appointment and was told I couldn't come after work or on a Saturday because the guy that knew how to use the computer doesn't work then. Really? There's one computer literate person who works there? So I took time off of work and was told they didn't know why my car was beeping. No recommendations, no remedies, they just didn't know why it was beeping. I was telling a friend the following weekend about the random beep and it took him 3 minutes to look at the car (without a computer) and determine a rear blinker light was out. Today I returned for service becuase both my rear tail lights were burned out. Service guy (Mark) asked with what I needed assistance and I said I needed my tail lights replaced. He then asked why? Why?! I stated because they are out. He then asked again--why do you need your tail lights replaced? Because they don't match my outfit. Really? Because they are burned out. He then looked up my vehicle and asked me to take a seat while they determined what was wrong with my vehicle. I told you, the tail lights needed to be replaced. If I was a man, would you have questioned my statement? Not to my surprise, he later returned and explained my tail lights were out and needed to be replaced. Your service people were not able to figure out a tail light was out 6 weeks ago and now you're questioning me? I will not be servicing my vehicle or purchasing a vehicle from any Carman dealership. Ever.

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We have purchased two vehicles from Carmen in less than a year and if we thought the first experience was good, it was nothing compared to the wonderful visit the second time. We walked in, told them what we wanted, and where we wanted our payment to be. Joel found the car, and got working on the paperwork quickly. In the end, we got the car we desired, the deal we demanded, and were able to have lunch admiring our new car in the parking lot. We love these guys and would recommend them to anyone.

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We bougmate professionalht a 2005 Dodge Dakota in 2010.While the price was fair and the salesman was not as accomadating as I had hoped. We did find an employee in the service department that was exceptional when our Dakota broke down at Governors Plaza on Rt.40 in Bear.
The service rep,Pat Rauso,did everything possible to get our vehicle back to Carman and kept us posted as to what was going on with our truck.He handled the service personally,which impressed me to no end and he was the consumate professional throughout.
During the next few times we dealt with Carman,Pat was the one we requested for our vehicle and have recommended Pat to friends.
Come the third week of Februrary we will be having other work done,not only to our Dakota but as well as a Scion that we were having serviced by another mechanic.
We look forward to dealing with Carman and having Pat Rauso handling the service to both vehicles.
Thank you for allowing space for this as Pat and crew certainly deserve this.

Thanks Again,Dakota Owner, Timothy S. Patterson, Middletown, DE. 19709

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The staff at Carman were professional yet at no time made me feel uncomfortable. Frank Azzan worked with my husband and myself to get the best possible deal. I feel that he was an exceptional sales representative! I know I will recommend Carmen to my family and friends!

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