Carman Ford Lincoln

Carman Ford Lincoln
193 S DuPont Highway
New Castle, Delaware 19720

Sales: (302) 356-1863
Service: (302) 323-2315
Parts: (302) 323-2311

Manufacturers: Ford, Lincoln

Most Reviewed Employees
Adam Johnson Adam Johnson
Sales & Leasing Consultant
Jeff Satterly Jeff Satterly
Andrew Krueck Andrew Krueck
Lincoln General Sales Manager
Guy Salvadori Jr. Guy Salvadori Jr.
Sales & Leasing Consultant
Greg Grimaldi Greg Grimaldi
Sales Consultant
Todd Brabender Todd Brabender
Ford General Sales Manager
Glenn Brood Glenn Brood
Sales Consultant
Bob Carty Bob Carty
General Manager
Mike Krul Mike Krul
Sales
Jeff Fedena Jeff Fedena
sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
198 Reviews
Carman Ford Lincoln

Overall Score: 5 Star Rating4.9







About Carman Ford Lincoln
Certified: Carman Ford Lincoln
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Carman Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



rpompetti
5/20/2012 3:44:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Shine

My Review of Carman Ford Lincoln:
I was going to take my 2002 Ford F150 in for an oil change at Caramn as I have been taking it there for regular maintenance since I purchased it there 10 years ago. I decided to look around while waiting for the oil change and wasn't intending to buy a new truck, but there was a 2011 leftovert that looked fantastic! Daniel Shine came out when he saw me looking at it. Dan really understood the product he was selling. He understood the workings of all the components, and really seemed to enjoy selling the product. I went home to discuss it with my wife as my 2002 was in great condition (less than 40K miles on it after 10 years) and next thing you know we are back at the dealership talking to Dan about it.

Carman gave me an excellent offer to trade in my truck and a really low financing rate on the new truck and we closed the deal.

Dan provided excellent customer service and took me through all the new features of the new truck as there are so many features in today's trucks than when I purchased mine 10 years ago. It was really a pleasure to work with Dan and the rest of the Carman team.

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bmarvelous
5/19/2012 8:26:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Satterly

My Review of Carman Ford Lincoln:
did everything he could to make us a deal, very personable and polite. got a great deal on a lease for a ford focus hatchback.

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jaykul2
5/18/2012 1:02:37 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Glenn Brood, Neil Springer

My Review of Carman Ford Lincoln:
Glenn & Neil made the entire transaction a pleasant experience. Glenn helped me get the most car for the money. Neil explained the financing and my options very well. I reccomend both of them very much.

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cbrounce@corrado.com
5/17/2012 6:57:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glenn Brood, Andrew Krueck

My Review of Carman Ford Lincoln:
Glenn was very good at his job, helping me get the car that was right for me.I'm very happy with my new Escape, I couldn't have ask for more. He made sure all the service that was needed was done. Picking me up from work or picking my car up making sure that I was totally happy. GREAT job Glenn. I would sent anyone & everyone to Carman Ford.

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Agrishin
5/7/2012 10:46:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Brabender, Jeff Satterly

My Review of Carman Ford Lincoln:
Jeff Sattery and Todd Brabender were very helpful in answering all of my questions. Very friendly, good follow ups, no pressure to sell. This is my second car I purchased from Carman Ford. I would highly recommend Carman Ford and Jeff Satterly to anyone who wants to buy Ford.

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Thegoatman1
5/5/2012 8:32:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Johnson, Neil Springer

My Review of Carman Ford Lincoln:
I was in the market for a small truck. So I drove by Carman and right on the front lot was a Ranger. I was looking all over the truck and Adam came out to greet me. He is a great salesman. He asked me what I was looking for, not pushy and very friendly. We took the truck for a ride and I was sold. It was at a great price that I could not pass on. The next day I came in to sign paperwork and Neil Springer had me in and out in less then 15 minutes. I am very pleased with my purchase and the experience that I had.
Thanks guys!

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bdifurio
5/1/2012 12:14:04 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Glenn Brood

My Review of Carman Ford Lincoln:
I was looking for a used car in the price range for a 20little year old. I found a car I LOVED and drove it home that day. I got the price I wanted and everything was great.

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Mar Saienni
4/29/2012 3:05:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Johnson, Jeff Satterly

My Review of Carman Ford Lincoln:
Good experience all the way around. Informed, knowledgeable employees. We went to this dealership because of the reputation and the type of vehicle which I wanted to purchase. I will let you know when I have to get a service performed on the vehicle whether I am still satisfied.

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jdorre11
4/27/2012 9:49:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Brabender, Dan Shine

My Review of Carman Ford Lincoln:
It was a Monday night a half hour before closing time when I called Carman Ford and asked if they had any Ford Focus's in stock. The manager quickly answered how many and told me about the current incentive. I asked if I could stop by and test drive, he said yes. So I test drove and was really impressed with the quality of the car. The salesman drove with us and explained alot of the features, and by the way I really needed someone to explain all of the buttons! My old car was going on 18 years old and one could imagine what I didn't have in that car, but with all due respect, it was a good running car. So Tuesday comes and I still hadn't made a decision, in fact, I went to another dealership. My husband was NOT impressed with those cars, he went back up the road to tell the sales manager where I was. Next thing I know here comes my husband and he picks me up and takes me back to Ford. Everyone at the dealership was super courteous, made me feel 'at home', and very, very patient. Due to my indecisiveness the dealership stayed open late just for me two nights in a row. Finally Wednesday I went back to the dealership for one more look and knew the Focus was for me. It's getting great mileage and they told me I can stop in anytime for any technical assistance on the 'buttons', because there sure are alot! Thank you Carman for your time and I highly recommend your dealership.

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jlshiuh
4/27/2012 5:41:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Siobian Hicks

My Review of Carman Ford Lincoln:
I had my car repaired after a small accident. During my experience I felt well cared for from beginning to end. Siobian was fantastic to work with. The service was great!

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