Read Reviews Carolina Chrysler Dodge Jeep

Carolina Chrysler Dodge Jeep

Carolina Chrysler Dodge Jeep

1001 Halstead Blvd
Elizabeth City, North Carolina 27909


(252) 335-0724

Carolina Chrysler Dodge Jeep
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 24 reviews

4.8

4.8 out of 5

35 lifetime reviews

Carolina Chrysler Dodge Jeep

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Certified: Carolina Chrysler Dodge Jeep

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Carolina Chrysler Dodge Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Carolina Chrysler Dodge Jeep

Carolina Chrysler Dodge Jeep is part of the Perry Auto Group family of dealerships. We are located in Elizabeth City, NC serving Northeast North Carolina and Southeast Virginia. Customer Satisfaction is our #1 priority as we strive to build a lasting relationship with every customer.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Shuttle Service Television
Customer Lounge Area Vending Machines
Free Coffee

marjoycek
5/12/2013 12:06:44 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Javon  ShannonJavon Shannon
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Carolina Chrysler Dodge Jeep:

We purchased a 2007 Chevy HHR from Carolina Chrysler about 2 1/2 yrs ago. Javon Shannon was the salesman who assisted us. I had been to several dealerships in the area looking for a new (at least new to me) car,and to say the experience had not been pleasant is an understatement.

But as soon as I showed up at Carolina Chrsyler and met Javon,it went great. I tested the cars I looked at online,My husband went back and drove them also. As a matter of fact,I went back several times over a few weeks trying to make up my mind,Javon was always friendly,patient and helpful. And he continues to be,everytime we have any service done. We always check in with him. He's an extremely nice young man,we consider him a friend. I recommend him to anyone looking to purchase a new car,he will go out of his way to help you.

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WendyFowler
4/5/2013 9:59:16 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocky  PipkinRocky Pipkin
David PutnamDavid Putnam
Javon  ShannonJavon Shannon
Brian  VernonBrian Vernon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Carolina Chrysler Dodge Jeep:

I bought my vehicle from Carolina Jeep almost a year ago now. They have been absolutely the best dealership I have ever done business with.

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jsevera
3/10/2013 6:25:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocky  PipkinRocky Pipkin
John  StokleyJohn Stokley
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

Very very easy to work with. Completed most of sale via internet. Phone. Only one trip to dealer they did what it took to make me feel like they did the best they could for me. No complaints whatsoever

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akennedy67
3/8/2013 7:15:44 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocky  PipkinRocky Pipkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

Everyone was very friendly. I was in and out it was a very quick transaction. I was gone within an hour of arriving to the dealership.

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maryruthreiss
2/19/2013 2:07:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vic  CottrellVic Cottrell
Rocky  PipkinRocky Pipkin
Al StevensAl Stevens
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

Everyone was so very patient with me. I could not be happier with the transaction. Not only did they find the vehicle that I wanted, but they managed to make the numbers work even better than I hoped. The product, the customer service, the ease of the entire transaction...all absolutely first rate. I would recommend Vic Cottrell to anyone who is looking for a new ride. And, Al Stevens and Rocky Pipkin were great with the numbers. From my side of the table, no one was trying to "sell" me something, but everyone was doing his very best to help me accomplish my objective. That's real salesmanship. Thank you!!

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Ryan252
1/21/2013 2:02:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vic  CottrellVic Cottrell
Rocky  PipkinRocky Pipkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Carolina Chrysler Dodge Jeep:

Great experience, Came here to look first, went to 3 other dealerships browsing...came back and bought one. Looking forward to going beck for service and upgrades.

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janne
12/3/2012 2:33:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vic  CottrellVic Cottrell
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

I was really dreading the whole car buying experience but Vic made it quick, easy and enjoyable. Thank you for a great experience. It was a pleasure.

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MoiraWright
11/5/2012 3:00:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vic  CottrellVic Cottrell
Al StevensAl Stevens
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Carolina Chrysler Dodge Jeep:

We purchased a 2008 Dodge Ram from a different dealership in 2009. We had nothing but problems with that vehicle and were left pretty much stranded at the side of the road pulling a travel trailer. The dealership merely changed a part and did not attempt to get to the bottom of the problem. On the last occasion this happened, we took that vehicle to Carolina Chrysler Jeep Dodge. The service managers, the diesel mechanic were determined to get to the bottom of the problem and worked hard to resolve the situation for us. However, because we felt no confidence in the truck, we decided to look for a new vehicle. The only choice, we felt, was to work with Carolina Chrysler Jeep Dodge because of their efforts on our behalf to correct the problems with the 2008 and Vic's efforts to locate the type of vehicle we wanted to purchase. We weren't easy customers and had very definite ideas of what we wanted in our new vehicle and what we wanted to pay. Vic and Al were able to put a deal together that we able to afford.

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Snowflakes
10/22/2012 12:02:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vic  CottrellVic Cottrell
Stephen HamiltonStephen Hamilton
Rocky  PipkinRocky Pipkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

Our experince with you guys was awesome!! Everyone was very nice!! I will recommend to all of our friends! We were in and out in no time--My family really appreciates all the time, patients, and caring you guys put in to make us very happy!!!
Thanks again!! Laurie Bridgers

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williaka
10/19/2012 11:00:27 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  StokleyJohn Stokley
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carolina Chrysler Dodge Jeep:

Fantastic experience! I enjoyed the sale and John was easy to work with. I have already recommended the dealership to my friends. Great job and I will use again.

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