Carriage Traders
S Glens Falls, NY
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144 Reviews of Carriage Traders
I recently purchased a 2006 Dodge Durango which I so desperately needed because of the amount of kids I have. As soon as I walked into the dealership I was greeted with kindness from the Sales Manager K desperately needed because of the amount of kids I have. As soon as I walked into the dealership I was greeted with kindness from the Sales Manager Kris and he directed me to a salesman who was seated next to him. I knew what I was looking for and the salesman did not try to get me into a different vehicle or a more expensive one. I have bought many vehicles in the past and have never been treated so kindly as I was with Kris and Shawn. I would definately buy another vehicle from them and would recommend them to anyone. More
Very friendly lady! She helped me as soon as I walked in the door. She directed me to a great salesman who I liked (as far as salesman go). Ended up with a great chevy colorado... no problems :) They didn't the door. She directed me to a great salesman who I liked (as far as salesman go). Ended up with a great chevy colorado... no problems :) They didn't treat me like I was an idiot, gave me great service. Found me a truck really fast. More
My girlfriend and I went threw the parking lot looking at My girlfriend and I went threw the parking lot looking at cars a few months back. We went to look at smalls cars and left a deposit on a Saturn she f My girlfriend and I went threw the parking lot looking at cars a few months back. We went to look at smalls cars and left a deposit on a Saturn she fell in love with and were set to pick it up the following week. The afternoon before she got a call from the salesman who told her that the bank would not approve us for the loan on that car but he had a Chevy trailblazer that was more money but had a bigger book value and we would be able to pick it up that afternoon. Yes were adults and could have shopped around more or just said no so I cannot complain too much about the sales department except for the fact that the following weekend they had the same truck a year newer with 6k less miles on it for $900.00 less advertised in the local paper. After 3 weeks the check engine light came on and wouldn't go off. Enter Armand. This had to be the nastiest individual walking the planet. On a Wednesday he promised us the truck back the same day. Then we were told Thursday, Friday and then Monday. If they couldn't figure it out he said he would send it to Chevy on Tuesday. Once a day @ 4pm when I got out of work I'd call to check. I was repeatedly barked at with "I told you if their was any news I'll call you" The truck was picked up 2weeks to the day with the light on and was told to drive it 100 miles and it should reset itself. No such luck so again it was returned and we received the same bad attitude and snippy response that it's not his problem it's Chevy's. He said he would send it back the next morning and call. The truck laid there for 7straight days until it finally left and came back 4days after that fixed. Promised a loaner car from Mr.Erceg in sales but never got one threw out the whole process no matte how much we tried. Vehicles new or used break down but whats the value f a shop that cant get a check engine light off in that length of time? Even if they are incompetent or unqualified they can still be somewhat pleasant and sympathetic. I am not even getting into the fact that my mechanic said the tires on the truck should have never passed inspection and was told by Armand he would keep his eye out for a good set of used tires. I guess i the mean time it's our problem. More