Carson City Toyota

There was no pressure to buy a vehicle. I feel I got a good price. I feel I got a good price. More

It was an absolute pleasure to have Tim as my salesman! He made the wait and entire experience very pleasant! He was funny and entertaining and was knowledgeable about the car. Best car buying experienc He made the wait and entire experience very pleasant! He was funny and entertaining and was knowledgeable about the car. Best car buying experience ever! More

Smooth and stress-free purchase with outstanding help from Ozzie, Chris (Sales Manager), and the team. I recently bought a car from Carson City Toyota, and the experience was exceptional from the start t from Ozzie, Chris (Sales Manager), and the team. I recently bought a car from Carson City Toyota, and the experience was exceptional from the start to the end. I couldn't be happier with my new vehicle and the service I received. Ozzie was fantastic! He was extremely knowledgeable, patient, and friendly, without ever using high-pressure sales tactics. He listened to my needs and assisted me in finding the most suitable car for me, explaining all the features in a manner that was straightforward. Tony (Finance) simplified the financing and paperwork process. He was both professional and efficient, clearly presenting all the options with no surprises or hidden fees. The dealership was honest about everything. Ozzie made certain that I had all my settings set and was comfortable with the new technology features before I left the lot. If you're searching for a new car and want a stress-free experience, I suggest Carson City Toyota and make sure to ask for Ozzie! The top-notch customer service will leave you feeling satisfied. More

Five hours waiting and $215 later they told me what I already knew when I went in there. Nothing was repaired. Terrible service. already knew when I went in there. Nothing was repaired. Terrible service. More

Good diagnostic, recall repair and minor interior fix on volume handle. Wasnt hapyy about how the tech left interior. Seat cover pulled off, seat in a wonky position, my trash bin tossed carelessly in back volume handle. Wasnt hapyy about how the tech left interior. Seat cover pulled off, seat in a wonky position, my trash bin tossed carelessly in back and trash all over. Took me a long time to find my phone cradle as that got carelessly thrown in the back too. Morning shuttle driver very rude, outright ignoring my brief attempt at small talk. and pm driver very friendly. A very different experience from other dealetships I've visited. More

Marty always takes good care of my Tundra. Always prompt and courteous service. Thank You Always prompt and courteous service. Thank You More

I’ve dealt with several service advisors, and they’ve all been excellent. This visit was routine maintenance, with an additional concern regarding the windshield. John Diaz understood the issue, had a very been excellent. This visit was routine maintenance, with an additional concern regarding the windshield. John Diaz understood the issue, had a very good suggestion for a fix, and implemented the fix that same visit, which required a detailer to acid clean the glass. John also called out a recall that needed to be addressed, and that was also handled. As with previous visits, it was a very positive experience. More

Once you buy a car no phone calls to the salesman will be returned. They only goal is to get as much out of you as they can. Once that has been accomplished, they ignore all phone calls regarding further h returned. They only goal is to get as much out of you as they can. Once that has been accomplished, they ignore all phone calls regarding further help. More

My car died while i was on vacation in Carson City (i live in California) they got it up and running in less than an hour! excellent service and John was very helpful. I highly recommend this dealership live in California) they got it up and running in less than an hour! excellent service and John was very helpful. I highly recommend this dealership! More