Carver Toyota of Columbus

My next car purchase will be giving Shea the opportunity to provide his kind and extensive real customer service He even gave me a ride home as my car was in a service problem that was not Carvers fault the to provide his kind and extensive real customer service He even gave me a ride home as my car was in a service problem that was not Carvers fault the key they made did not work it was a blank problem. A fine young Family man who cares about his clients !!!! More

Not very polite. Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a custom Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a customer about things the response and the actions should’ve been. Let’s go find out what we can do to see where we have this misunderstanding. She argued with me about having an extended warranty that I had paid $3200 for telling me that I didn’t have one. And then saying well you need to go upfront and find out why it’s not here. Would someone spend $45,000 at your dealership they should definitely be treated with a little more respect. I was not being rude with her, but definitely questioning the charges of the bill. Given the fact also that I had a platinum extended warranty. I think there needs to be better coordination Between the finance people, the sales people, and the people in service. More

Shea is a great no pressure salesman. He and his team stayed late on a Saturday. not even knowing if he would make a sale or not. We thought the dealership was open till 8 they closed at He and his team stayed late on a Saturday. not even knowing if he would make a sale or not. We thought the dealership was open till 8 they closed at 5 we had a 4 1/2 hour drive. With no pressure took it for a test drive we signed came back on a Tuesday and paid for the vehicle and took it home. One of the easiest purchases in most pleasant buying experiences at any dealership hands down More

A wonderful kind hearted person, everything was so amazing because if him. Thank you so much amazing because if him. Thank you so much More

Shea was knowledgeable and helpful with regard to the vehicle I purchased. He also took time to go through all the options. vehicle I purchased. He also took time to go through all the options. More

Shea was very attentive and professional knows his trade very happy to had him as a salesman very happy to had him as a salesman More

Ariel is a great help but last time I was in I was helped by someone different. They didn’t explain to me until I was there to drop my car off that it would be $180 for them to tell me why my check engine li by someone different. They didn’t explain to me until I was there to drop my car off that it would be $180 for them to tell me why my check engine light is on. I declined that service in favor of Auto Zone reading the code for free, saving me $180. Im not sure why your pricing is so high, but the attendant I talked to was not able to explain that to me either. More

Bryant was very pleasant to deal with. He took the time to explain and go over many details and options during the purchase of my vehicle. He was very professional and helpful. Thank yo He took the time to explain and go over many details and options during the purchase of my vehicle. He was very professional and helpful. Thank you Bryant More

We purchased a 2025 Sienna from Carver Toyota and Bryant treated us with enthusiasm and professionalism. He was polite and answered our questions with patience. Thank you Bryant! treated us with enthusiasm and professionalism. He was polite and answered our questions with patience. Thank you Bryant! More

Bryant was amazing to work with. Very knowledgeable. A pleasure to work with. Will be visiting again next time we need a vehicle. Very knowledgeable. A pleasure to work with. Will be visiting again next time we need a vehicle. More