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Casa Chevrolet Buick GMC

Alamogordo, NM

5.0
85 Reviews

2600 N White Sands Blvd

Alamogordo, NM

88310

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Showing 85 reviews

August 18, 2017

First-Class Service without delay I called by phone and talked to Doug Alpers about the vehicle I was interested in purchasing. When I arrived at the dealership, Doug and the sales te More

by TGreenling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Alpers
August 11, 2017

Purchase of 2017 Chev Silverado 2500HD Duramax Luis Covarrubias is one of the finest, most polite, and most knowledgeable salespersons I've ever purchased a vehicle from. ALL of the people that hel More

by LRHorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Covarrubias, Cameron, Erik Brooks, Tessie
August 11, 2017

best of them all been going to desert sun about 20 years and have never found any better whether service or sales. the The mechanic even took the test to talk to me pe More

by Steve Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
becky and a new guy
August 11, 2017

Fast Service, Good People I have only had this car serviced at the dealership because they take great care of me. I make an appointment, they take the car, dive me home, and w More

by Aggieferd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burling
August 10, 2017

Excellent service Excellent professional service. Being an employee of Desert Sun Motors, I find the service to be excellent, the service department to one of the best More

by Marsha A Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Garcia
August 10, 2017

Good experience I scheduled an appointment online, when I got to the dealership they had several vehicles ready for me to test drive. I ended up with the vehicle I w More

by CherylS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 27, 2016

Unprofessional texting customers? We were on our way to look at a truck to purchase. My husband had called over a week ago and was told a deal was working on it. He called again 4 days More

by Kristiemda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian
Dec 30, 2016 -

Casa Chevrolet Buick GMC responded

Hello, Desert Sun Motors is committed to our customers happiness. I have called your husbands cell phone and left my cell phone number. I would love to explain this to you. We only pay our bills by selling vehicles. Not by saying "no," and we would never choose not to sell you one if we could. There was a deposit put on this truck by a customer but the original emissions equipment was taken off by the previous customer and we agreed to return it to factory equipment for him. I should have removed it from the internet when he committed to it because our system will publish it until it leaves our inventory. Until the emissions equipment passes muster, it won't leave our inventory. If you had put a deposit on the vehicle and then didn't want to complete the transaction until we made it perfect for you, you would hope we didn't sell it to someone else in the meantime. I apologize for leaving the listing online for longer than I should but I assure you we weren't choosing not to sell to you, we had sold it already. Please call me for clarification, my cell phone number is in your husbands voicemail.

May 08, 2016

Amazing Service! We've bought both of our cars from Desert Sun and were very pleased with everything they've done for us! John Lister was our sales person each time (E More

by shiftynova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lister, Erik Hall
April 19, 2016

Horrible Experience Let me start off by saying that I will never do business with Desert Sun again. My girlfriend works at Vision Ford here in town and she has a good fri More

by sirrine1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky, Steve, Jim, Freddie
June 26, 2014

Excellent service! Was told by another Toyota dealership that expensive work needed to be done; this dealership assessed car and said the work was not needed. How honora More

by degez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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