Casa Kia

Casa Kia - Andres Molina Andres Molina at Casa Kia provided us with excellent customer service, made us feel welcomed & comfortable. He helped us find a family vehicle with gr Andres Molina at Casa Kia provided us with excellent customer service, made us feel welcomed & comfortable. He helped us find a family vehicle with great features and made sure that we were highly satisfied with everything. All throughout the car buying experience he was very patient with us and helpful! I definitely recommend going to Andres if you’re looking to get a new vehicle! More

This dealership did as promised. Very happy with my purchase Rodrigo Duron, Jose Luis Zarate, and Jonathan Sepehri were the best. There was a feeling of no-nonsense getting straight to the bottom line and answer Rodrigo Duron, Jose Luis Zarate, and Jonathan Sepehri were the best. There was a feeling of no-nonsense getting straight to the bottom line and answering all of our questions along the way. They were educated about the vehicles that they were selling. There was absolutely no pressure at all during the entire process. We were happy knowing that we got a great product at a fair price. I have recommended these individuals highly to all of my friends and family and will continue to do so in the future to all of my clients. It was an overall great experience. Thank you from the Alarcon Family. More

Bait & switch at Casa Kia Responded to Casa Kia FB ad for new 2017 Kia Forte S. Sales rep called me & said he had a better car, amazing deal: 2017 new Forte EX loaded, less th Responded to Casa Kia FB ad for new 2017 Kia Forte S. Sales rep called me & said he had a better car, amazing deal: 2017 new Forte EX loaded, less than 2000 miles, never titled, $16,000. Went to dealer same day July 19, sales rep I spoke on phone with handed me off to Jose Luis. Drove car with him, went to his office, & he walked in & said I’d gotten the deal of the year, nearly $10K off the car, $16,995. I said we’re still $1000 off what the other rep told me. He said he had a new 2016 Forte 5, never titled, he’d sell me for $16k. Or I could have the 2017 for $16,995. Went back today, July 21, Jose Luis said another rep was trying to sell the car. I said “Good, every sales rep should be trying to sell it.” I said I wanted to show my wife the one I drove. He said, that one’s $22,000. I said, no, it’s $16,995. He said, no, we made a mistake, it’s $22,000. I said “we’re done” and left. The Lowenfield family has built a reputation over 3 generations of honest dealing in El Paso, but this slimy way of doing business by the 3rd generation’s little brother’s sales crew will catch up with them quickly. Slimy, dishonest, lying bait and switch. More

Great experience My family and I were looking to buy a used car, and were treated as if we were high dollar buyers. VERY pleased with our sales consultant, Angel Alcal My family and I were looking to buy a used car, and were treated as if we were high dollar buyers. VERY pleased with our sales consultant, Angel Alcala. She went above and beyond to help us find the right vehicle! Our experience with the financial business manager, Maria Bell, was top notch! She was able to work with us to get payments that would fit our budget. We couldn't have done it without them both. WE WILL ABSOLUTELY RECOMMEND INTEGRITY KIA TO OUR FRIENDS AND FAMILY. More