Casey BMW - Service Center

Mike Bullus, Awesome customer service. There is no pressure additional services. They will advise you if a service is urgent and what can wait. Awesome pressure additional services. They will advise you if a service is urgent and what can wait. Awesome More

Although I own an Audi A4, not a BMW, I always have it serviced at CASEY BMW. With Francine as my Service Advisor, and Reyes handling the repairs, my Audi receives thorough care. serviced at CASEY BMW. With Francine as my Service Advisor, and Reyes handling the repairs, my Audi receives thorough care. More

It was my first time buying a car from a dealership & Laranda was so patient with me, made me feel comfortable i had a good experience at Casey BMW. Thank you all again i am in love with my new car i tot Laranda was so patient with me, made me feel comfortable i had a good experience at Casey BMW. Thank you all again i am in love with my new car i totally recommend getting a car from them. More

Very professional and knowledgable Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and patient. I would recommend Casey's to anyone looking to purchase a vehicle. More

Simple visit for inspection Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the l Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the lack of masks in the service department. More

Let me take a few minutes to say thank you Casey BMW for your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had m your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had moved out to Chesapeake and yet that was not a problem. YOU ALL ARE THE BEST!!! More

Great Service from Mike Bullus Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service a Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service appointment. He knows the BMW product line well and makes suggestions on how to get the best from my BMW. I've been disappointed in other service experiences with a BMW dealership, but I don't have to worry about that with Mike at Casey. Thank you for extending great customer service. More

As it has always been since I first took my car to Casey BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! More

I recently had my complementary annual safety inspection at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed a at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed and would be ready after my car had a complementary car wash and then when it was ready to go. It took more than an hour, but the waiting room is nice: I could easily do social distancing, the bathroom is always clean, outlets for phone and laptops and well stocked with snacks. More

Very helpful Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navi Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navigate those waters. Thank you Mike. More