Castle Chevrolet of Villa Park - Service Center
Villa Park, IL
177 Reviews of Castle Chevrolet of Villa Park - Service Center
Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed surprised when I mentioned it then. I had to wait a bit for the loaner but it all worked out. More
Oil change Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil at other places. More
Super helpful I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. More
Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. Everyone gets an A+ rating. More
Horrible customer service! The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. More
Above and Beyond I was very impressed with the fast, friendly services that I received at Castle Chevrolet service and parts department. From start to finish was great I was very impressed with the fast, friendly services that I received at Castle Chevrolet service and parts department. From start to finish was great! They went above and beyond to make sure that I received the service and parts that I was looking for. They also had no problems answering any questions that I asked. I will be returning to them for future services. More
Courteous and professional I have never had any problems with the service department at Castle Chevrolet The last two times I had the pleasure of being served by Marlex who is e I have never had any problems with the service department at Castle Chevrolet The last two times I had the pleasure of being served by Marlex who is extremely pleasant and polite. He is very patient and goes above and beyond the call of duty to make sure that you are getting the best price possible. More
Don't offer coupons that you won't accept. This rating because your servicemen refused to accept the coupon for my oil change that you sent to me as a reminder/incentive to use your facility. V This rating because your servicemen refused to accept the coupon for my oil change that you sent to me as a reminder/incentive to use your facility. Very disapppointing! More
service Tony was very helpful and friendly. I was very happy with my loaner. He made sure everything was in good standing before I drove off. Tony was very helpful and friendly. I was very happy with my loaner. He made sure everything was in good standing before I drove off. More
no more free oil changes I don't know when this happed, but I was not notified of this. I made a appoint to have my oil change and I was told you have to pay. I was like what I don't know when this happed, but I was not notified of this. I made a appoint to have my oil change and I was told you have to pay. I was like what. When I brought my chevy it was free oil changes for life. More