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Castle Ford of Michigan City

Michigan City, IN

4.5
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 470 reviews

October 23, 2017

Great car buying experience. Had a great experience at this dealership. Kyle Wheeler was a great salesman, very knowledgeable, friendly and not at all pushy. Sales Manager Mark Ar More

by Mevans123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Kyle Wheeler
Oct 25, 2017 -

Castle Ford of Michigan City responded

We're so glad that Kyle and Mark got you into your new Ford and made sure you received great customer service! Thank you for your recommendation and for coming to Castle.

October 23, 2017

I was about to give up, until I walked in to Castle Ford Everyone knows that the car buying experience can be pretty stressful. I was at my wits end with the 3rd dealership visit. I was pre-qualified which s More

by Determined xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
Oct 23, 2017 -

Castle Ford of Michigan City responded

We are so glad to hear that Chris was able to show you what a positive experience should be here at Castle Ford! Thank you for giving us the chance to turn your experience around and for deciding to do business with us. We truly appreciate your kind review and hope you enjoy your new MKC!

October 18, 2017

Great Experience From beginning to end, my experience with Castle Ford Lincoln in Michigan City was low key, yet informative and offered great customer service. They a More

by gailrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
Oct 23, 2017 -

Castle Ford of Michigan City responded

We are proud to hear it! Thank you for your kind review on your experience here and we hope to continue into the future.

October 18, 2017

Thank you Just wanted to say thank you for the customer service and the time you took to work with us on the financing of our car. We were very pleased in the More

by jpalm46360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Oct 23, 2017 -

Castle Ford of Michigan City responded

It's our pleasure to have assisted and we appreciate your recommendation! We're so glad you left pleased with your experience.

October 18, 2017

Excellant. Overall, I had a great experience buying my first car. Friendly through the whole process, explained everything to me, and went above and beyond to he More

by marissa2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
Oct 23, 2017 -

Castle Ford of Michigan City responded

We're so glad to hear it! We are honored to have helped you into your first car and are glad our team went above and beyond. Please let us know of anything else we can assist with!

October 09, 2017

Very smooth. I had a great experience here. The staff was very nice and helpful. I would definitely recommend it. Every part of the process ran smoothly. More

by Proud car owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Oct 12, 2017 -

Castle Ford of Michigan City responded

We are so glad to hear it! Thank you for your kind words and recommendation.

October 05, 2017

Smooth and easy Overall great experience. Gave me a great value on my trade. The vehicle was priced fair to begin with but I was able to negotiate a little bit. Sh More

by CaD26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts, Mark Artibey
Oct 09, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that your experience went well and that Sharon was not pushy. Thank you for your recommendation and for sharing this review. We look forward to seeing you again next time!

October 04, 2017

Great expierence I walked in with an idea presented it to chris explained my situation. He instantly reacted and got the ball rolling . He conducted himself as a profe More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Oct 09, 2017 -

Castle Ford of Michigan City responded

It's great that Chris was professional and friendly and made sure you get to work on finding you a new car. Thank you for coming to Castle for your needs.

October 04, 2017

The Absolute Best Experience Ever Over the past year or so I knew the time would come for me to replace my current vehicle of about 300,000 miles. I've been doing a lot of research and More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Oct 09, 2017 -

Castle Ford of Michigan City responded

We are proud to hear about your recent experience purchasing your new car! It's great that you got into your dream car and that the customer service received was above and beyond. Thank you for this kind review and for allowing us your business. See you next time!

October 04, 2017

Awesome experience Chris recommended the Ford Edge for my family and our needs. It is the perfect car for us. Truly outstanding in his job. Thanks again for your help! More

by Mandy333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Oct 09, 2017 -

Castle Ford of Michigan City responded

We are glad to hear that the Ford Edge was such a good fit for your family! Thank you for your kind review and for coming to Catsle for your purchase. We hope you'll let us know of anything else we can help with in the future!