Castle Subaru of Portage - Service Center

Castle Oil Service No hassle. Service performed and completed in time frame promised. Appreciated amenities in customer lounge. Tech kept me updated on service progress. No hassle. Service performed and completed in time frame promised. Appreciated amenities in customer lounge. Tech kept me updated on service progress. Car was washed after service was performed. More

Great Communication Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi a Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi as they went by. Friendly atmosphere. More

Quick and efficient The service was friendly and fast. I needed to have my blower motor replaced. I was in and out in under an hour. The time estimate was longer than The service was friendly and fast. I needed to have my blower motor replaced. I was in and out in under an hour. The time estimate was longer than that. More

They same what they mean!! Plain and simple what I said, they mean what they say. The car speaks for itself. Maintenance will be subject to the mileage and length of time we o Plain and simple what I said, they mean what they say. The car speaks for itself. Maintenance will be subject to the mileage and length of time we own it. More

NEW OIL CHANGEprior oir change This is the 1ST Subaru I have purchased. I looked for a long time prior to purchasing a new vehicle at this time 6th mos. ago. NOT LIKE I BUY CAR'S This is the 1ST Subaru I have purchased. I looked for a long time prior to purchasing a new vehicle at this time 6th mos. ago. NOT LIKE I BUY CAR'S RIGHT & LEFT. I WAS GIVEN A FREE OIL AT THE TIME OF PURCHASE. THIS CHANGE WHICH DID NOT HAPPEND. NO ISSUE AT THIS POINT! Was to get a free oil change/AT PURCHASE NOTHING RECORDED. this did not happened/(repeat) not that I needed a new vehicle/oil change. ALL READY PAID FOR THIS/ WAS CHAGRED FOR OIL CHANGE PULS SERVICE LABOR FEES/ AFTER 1 HOUR AND 15 MIN. I have sent several reviews prior to this time I'm not sure what more you want from me. .I've given you several REVIEWS PRIOR ' several reviews with no communications or from the management/ from Castle SUBARU OTHER THAN BUY ANOTHER CAR/ REFERALS!. I have given this/PRIOR review several times Not sure what you want YOU WANT. ACOKNOWLEDEGE THIS AND PRIOR/RUSHED SERVICE ABOUT THIS POOR .1ST SERVICE I HOPE THEY DID A GOOD JOB REGARDING THIS PAST SERVICE. (OIL CHANGE) AS I HAVE NEVER BEEN TREATED LIKE THIS AT BUYING A NEW CAR. IT WAS POOR/RUSHED/ASSIST SERVICE MANAGER/SERVICE COORD. SALE ,MAN CAME OUT FOR SNACKS AND DID NOT ACNOWALGE ME. NOT THAT I WANTED THIS OR ANYONE TO LOOSE THEIR JOBS OVER THIS / OR BUT COME ON GET YOUR ACT TOGETHER ABOUT CUSTOMER SERVICE. More