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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
55 Reviews

55 Reviews of Cavender Grande Ford - Service Center

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February 15, 2024

It was very easy to schedule an appointment online. A date and time was available when I wanted. Francisco was my service manager. He was very helpful. He explained the services required at my mileage More

by johnrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Feb 16, 2024 -

Cavender Grande Ford responded

John, we're glad to know that Francisco and the team at Cavender Grande Ford were able to provide you with a smooth service experience. Thanks for recommending us!

January 31, 2024

The staff was very curious and helpful and helpful f I have anymore problems I will surely return More

by nora.hernandez8926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Jan 31, 2024 -

Cavender Grande Ford responded

Nora, it means so much to us to see your review! Thanks from the team at Cavender Grande Ford.

January 26, 2024

Took my vehicle in for service. Work was done fast including recalls needed. Francisco was very polite and kept me informed of my vehicles progress. My Ford runs great. Thank you! More

by LoveMyMaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco - Service
Jan 26, 2024 -

Cavender Grande Ford responded

We're glad to know your Ford is running great after our service! Francisco and the team at Cavender Grande Ford always strive for efficient, quality work. Thanks for trusting us with your vehicle's needs!

January 15, 2024

Got me in broken down in a rv on my way key west able to bring car back Monday out Monday evening 5 star More

by mnwdds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Martin, William Kirk, Roger Ramos, Lupe Escarcega
Jan 16, 2024 -

Cavender Grande Ford responded

We're glad we could assist you in your time of need at Cavender Grande Ford! It's great to know that our team was able to get you back on the road quickly. Safe travels to Key West!

January 15, 2024

Francisco gave me great customer sevice and very courteous. Their team makes you felt very welcoming when you walk through their door. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
Jan 15, 2024 -

Cavender Grande Ford responded

Rosemary, we're delighted to know that Francisco and our team at Cavender Grande Ford made you feel welcome. Thanks for sharing your experience!

January 11, 2024

Great service great parts department will be bringing my vehicle back in for service again More

by Njs01313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
Jan 12, 2024 -

Cavender Grande Ford responded

We look forward to serving you again at Cavender Grande Ford! Thanks for this positive feedback, we appreciate it!

December 26, 2023

Francisco and the Grande Ford Service team accomplished my recall service in a few short hours. Every other dealer I called estimated between three days and 10 days to do the same job. Being a one man com More

by Chuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2023 -

Cavender Grande Ford responded

Chuck, it's fantastic to know that Francisco and our team at Cavender Grande Ford were able to get your recall service done quickly. We understand how important your van is for you, and we're here to keep things running smoothly!

December 18, 2023

Amanda was an amazing advisor. She is attentive and extremely knowledgeable on the needed repairs for my vehicle. I look forward to working with her in the future. More

by russellashley236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 18, 2023 -

Cavender Grande Ford responded

Russell, we're delighted to know that Amanda provided you with such great service at Cavender Grande Ford. We look forward to assisting you again in the future!

December 18, 2023

I had an excellent experience coming here for my trucks oil change and tire rotation. Luckily, Daniel was able to price match another Ford dealership on my prices and they’re military friendly too. There w More

by Tedmac89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

Cavender Grande Ford responded

Ted, we're delighted to know you had an excellent experience with Daniel and our team at Cavender Grande Ford. We strive for great customer service and a comfortable environment for all our guests. Thanks so much for your recommendation!

December 14, 2023

I brought my vehicle in to have an accessory installed and to address a few recalls. I purchased my vehicle from a different Ford dealership, but the communication there was poor, and they were always boo More

by tputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 15, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with Francisco and our team at Cavender Grande Ford. We appreciate your trust in us for servicing your vehicle and look forward to assisting you again!

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