Cavender Nissan San Marcos

If I could leave zero stars I would. My 83 year old mother came in to get a recall taken care of. Well of course Nissan whooped up a 4 page document of what she needed to do on her 2007 My 83 year old mother came in to get a recall taken care of. Well of course Nissan whooped up a 4 page document of what she needed to do on her 2007 Nissan Xterra. Her vehicle is 17 years old in age only. It has 90,000 miles and is like new. Cavender service gave her a list of items totaling over $4000 in repairs. They also put duplicate line items stating the same service twice. So very sad. She does not need any of these items listed. These are the reasons most people can't stand dealerships because they are not honest, take advantage of people, especially elderly women. More

The Dealership and the Cavender auto group make a big deal on their various websites about supporting the military and giving military discounts, and "free oil changes for life". What a load of lies. W deal on their various websites about supporting the military and giving military discounts, and "free oil changes for life". What a load of lies. We were talked into having my husband join in on the application to take advantage of the military "discount".. Nope, didn't receive it. (My husband served for 33 years between both active and reserve duty) Come to find out, it is more "rebate" rather than "discount". Now a month later, still fighting them on the issue. No one in management will even get back to me. The so called "oil changes for life".. not so much.. 2 a year for 10 years.. not exactly "life". If you are a member of the military, or retired military please do not fall this scam. On top of that, the dealership didn't comply with the terms of the financing agreement in regards to the payoff. A month later, I am still waiting for a refund back for the funds they did not send to the lender. Extremely poor service and deceptive business practices. More

Worst experience ever buying a car. I bought a brand new 2023 Nissan Pathfinder from Cavendars 6 months ago. Within the first 4 weeks, they had to replace my entire oil cooler, reset my I bought a brand new 2023 Nissan Pathfinder from Cavendars 6 months ago. Within the first 4 weeks, they had to replace my entire oil cooler, reset my electrical system due to no acceleration, and in that process they broke my radio completely. It took them 61 days and a threat to a lemon law lawyer to give me my car back. I finally got it, and within 6 weeks, my car died, and my fuel pump was bad. That was another 5 days in the shop. I have now had my car back 37 days, and it smells like it is over heating, and there is oil all over my driveway. I have emailed the GM, the service manager, and service advisor multiple times. I have asked over and over for them to trade me out, and buy back this car, and they refuse. I have contacted Nissan Care, and they denied my claim. I have NEVER in my entire life been through an experience like this! If you are thinking about buying from this company..Run! I would NEVER wish on anyone to have to go through what I am going through right now. No help, no concern, NO NOTHING!! More

It was an excellent experience. Everyone was very nice and respectful that you all so much Everyone was very nice and respectful that you all so much More

I put in a request on some information regarding a z I've had somebody call me every single day for 2 2 weeks trying to get me to drive down and test drive this vehicle when I finally drive an hour and 15 mi had somebody call me every single day for 2 2 weeks trying to get me to drive down and test drive this vehicle when I finally drive an hour and 15 minutes to San Marcos then they say they're not letting anybody test drive it it's a worthless waste of time More