Great experience in sales and finance. Didn't feel like I was cheated. Malo and Krystal were great even after the sale. Love my new Tundra.

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The process of buying my 2013 RAV4 was extremely positive because Spencer is a good listener. I knew what I wanted and he did his very best to make sure that's what I got. He was personable and eager to make sure that I was a well-informed buyer. I did not feel rushed or pressured in any way. He was accessible via email and by phone, and I knew that I could expect a prompt response from him. I look forward to doing business with Cavender service and Spencer will be there for guidance if I need it.

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Very friendly & very helpful. Bought 2 cars here in the last 4 months! They were also very military friendly! Thank you guys! Very happy with our cars.

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We walked into Cavender Toyota to look at and test drive the Pruis models.. We had also been looking at the Nissan Rogue at another dealer, and were basically debating between the two cars. We walked out with a 2013 Prius.

The experience we had at Cavender Toyota was outstanding! We worked with Spencer Herrera who was absolutely wonderful! He is pretty much the anti-car salesman. He was super knowledgeable, not pushy, very friendly, and gave us space when we needed to think about the decision - pretty much everything you want when making such a big decision.

There were no "deals" or big discounts on the Prius models. I guess that is just because the Prius pretty much sells itself - they don't have to discount them! This was a big difference between Cavender and the other dealership we were working with on the Rogue (Ancira). The people at Ancira embody the typical car salesman - really nice at first, and then when it was time to make a decision, we told them we needed a day or two to think about it. This brought on the sales pitches, added discounts (which were actually pretty sweet) and sending over the manager, director, etc to try to talk us into it. It was so much pressure and made us feel really uncomfortable, and in the end, sent us to Canveder to look at other options. I mention this because this was the opposite of the experience we had at Cavender....I felt that they were really upfront with us, and were offering us the best deal they had. So refreshing! I learned later that the salesmen don't get paid a commission based on price of the car (rather on units), so I feel this has something to do with them not being as pushy as other dealers.


Also, their showroom is extremly nice and very clean. They offered us bottles of water and had a fancy coffee machine - always a plus!

I would say the only "con" of the whole thing was how long the process was. We were there a little over 4 hours, and exhasuted by the end of it - but I guess that's just how car buying goes - nothing against Cavender.

To wrap this up, I will say that out of the 3 other cars I've bought, the experience I had at Cavendar Toyota with Spencer was the best. I highly recommend this dealership. Oh, and by the way, we LOVE our Prius! We are very happy with our purchase.

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This was my time purchasing a NEW car and I didn't even think it was possible BUT thanks to Spencer Herrera and Toyota's 2nd chance financing program I was!!! Spencer was by far the most AWESOME dealer I have ever come across. Not once was I pressured into anything I was not comfortable with as a matter of fact It seemed more like I was shopping with a family member who was only interested in my needs and comfort I actually forgot I was with a dealer..lol. I will definitely be coming back to Toyota for not only mine but my children car needs as well. Thank you so much:)

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I was very impressed and had a very positive experence wth my recent purchase at Cavendar Toyota, as a Retired USAF Major, the courtesy,profesionalism, and knowledge that Julio Ortiz shown was one of the primary reason I made my new Purchase. He answered all my questions and worked to find the vehicle that meant my needs. I will return to Cavendar for any futue vehicle needs and recommend them to civilains and veterans alike.

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The thing that stood out the most about John Green was that he was very helpful in answering all my questions and that gave me a peace of mind. I asked a lot of questions there and he maybe didn't know the answer to two questions off the top of his head but went and found the answer right away and he gave me a good explanation or walk through to the answer of my two questions. I would recomend this dealership because of him.

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I was greeted at the front door by a friendly salesman, Jon Green. Jon asked pertinent questions to determine exactly what type of vehicle I was looking for. Then he checked the inventory and took me out to view several possible pickups. When I mendtioned that I had seen a specific pickup on Monday afternoon when the dealership was closed, he drove around the lot until that vehicle was located. Jon retrieved the keys, I test drove the vehicle, and we were able to conclude the sale later in the day. Overall a very pleasant vehicle buying experience. The only slightly negative experience was that it took over two hours to complete the make ready process for my new pickup, after completing the financing arrangements. Apparently quite a few vehicles were sold at exactly the same time and possibly some short handeded staff being the day after Christmas.

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Michael was very knowledgeable about a lot of the vehicles on the lot. He helped me make an informed decision based on his expertise and knowing what my needs were. At no point did I feel pressured or hurried. Michael was friendly, honest, patient and he listened to what I had to say. In the end, he helped me make the best choice for me and I don't regret it one bit. I love my RAV4!!! I am recommending Michael and Cavender to anyone who'll listen!!!

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Spencer Herrera was great to deal with. It was refreshing to be able to look at a car and not be completely bothered and pressured. He was always friendly and there to answer any questions but never pushy. I would come back to purchase another vehicle from Spencer.

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