Spencer made this car buying experience a great one! In all honesty i have vowed never to go to a dealership because i do not like dealing with car sales people. However, Spencer was recommended to me by a couple of friends and after the few hours spent going thru everything and ending up in a great car with an even better deal, I would highly recommend him to my loved ones as well!!
"Horrible experience "
Low ball offers on trade, tried to hide markups and rebates, kept my keys and did not want to give them up. Danny and Robert sales managers.. you bubcan tell a lot about a man and a dealership when they will not shake your hand when there is no deal.. at least their sales persons, Ken and Bert were stand up guys.. but seriously go somewhere else.. save yourself the pain.
"Expectations were met once again!"
- new wheels
The last two vehicles I purchased were from Cavender Toyota . The best part was that I was able to go back for my third vehicle and fortunately have Spencer Herrera as my salesperson once again.Spencer is so patient and knowledgeable. He remembers me and takes the time to meet my expectations as a customer. He is true to Cavender Toyota and his customers.
I felt the process was at ease not dramatic.
I appreciate how James Sanders was helpful with the finances and paperwork. He also remembered me from previous sales. I felt like the process just fell into place and did not drag on.
Bobby was very patient when he explained the use of the Highlander.