My Review Of Cavender Toyota:
It was great to work with the Cavender Toyota dealership and Spencer Herrera, our sales person, for the purchase of our new 2013 Toyota Avalon XLE Premium Sedan on Saturday, December 21, 2013! We originally started thinking about buying a Toyota around March 2013 when I found Spencer's name on the DealerRater website. I selected Spencer because of his many positive reviews. At that time, I told Spencer on a telephone call that I wanted to look at new Toyotas at the dealership but we would not be buying then. I asked Spencer for a convenient day and time when he would not be busy since we were not buying. Spencer provided me with a day and time, and I went out to the dealership. Spencer spent about an hour with me where I rode in both a new Camry and Avalon. Spencer completely answered all of my questions; was extremely patient, and did not put any pressure on me to buy at that time. During the intervening months, I would call Spencer about different Toyotas and different newspaper/television ads. During each of these calls, Spencer was very responsive to me and answered all of my questions. On Friday, December 13, 2013, my wife and I decided that we wanted to buy a new 2013 Avalon based upon the $1,000.00 rebate offered during Toyotathon. I spoke with Spencer and several other dealerships, all of whom were all very nice to me, in order to price compare the particular Avalon that we wanted. Spencer provided me with a very competitive sales price for the particular Avalon having the features and color that we wanted. All negotiations for the Avalon were done via telephone calls and e-mail messages without making a visit to the dealership. We went to the dealership on Saturday to purchase our car, and Spencer sold it to us at the exact price he promised in his e-mail message. The make ready work on our car was great, and the make ready staff spent a good deal of time with us explaining the Avalon's features. Again it was a pleasure for us to work with the Cavender Toyota dealership and Spencer. In addition we love our new Avalon. Based upon our experience, we gave Cavender Toyota and Spencer great ratings for every DealerRater survey category.
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