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Celebrity Ford of Tom's River

Toms River, NJ

4.5
745 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 745 reviews

July 17, 2023

DO NOT TRUST Celebrity Ford Service to give you a fair price. Get prices quoted before you go from everywhere else. Downs and Causeway quoted $750 for the service only 2 months ago. After I brought More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
July 15, 2023

I live in Long Island and from phone calls setting up the purchase to day of delivery, everyone I dealt with was an absolute pleasure! My particular vehicle hit a snag when a recall was established on it. Co More

by debo7937
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe (don’t know last name), sales manager, Ziggy Matuszewski, Donato Jensen
July 10, 2023

Even though they change owners, the service is the same, very satisfied. Every one is courteous & very attentive to your needs. Thank you for providing such a great service! Been going there for more tha More

by ama8020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio? Sorry he is new to me, Joseph Peters
June 13, 2023

I was in a very difficult situation with my truck unfortunately the motor needed to be replaced so I went to the dealership on a Saturday to see what my options might be well before I knew it I was d More

by David Freda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Donato Jensen
June 12, 2023

The representative from the service department was very helpful in answering my questions and getting the repair made I was taken care of promptly and will return to celebrity ford for future repairs and More

by hoseplayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Fox
May 17, 2023

I went to another Ford dealer 1st and was not happy with the service, the sales person did not focus on me even though I had an appointment. She did not even take me for a test drive, another sales person More

by Deb Cornell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman
April 25, 2023

Buying my 2023 Ford Maverick from Downs Ford's Maria Springer and Donato Jensen was a great experience. They made picking up my vehicle a quick and painless process. More

by RMOrtley
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen
April 19, 2023

My wife & I went in to look at a vehicle we saw on the website. The vehicle was there ready for us when we arrived. We were greeted & helped by a polite young salesman. We decided to purchase the vehicle More

by jwctrnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Daniel Avison, Noemi Gathercole
April 18, 2023

Everyone was friendly and knowledgeable. Helped me compare my current vehicle with what I was looking for. Amanda Hoffman in sales was wonderful to work with. And Donato Jensen had all paper More

by drgnldy27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman, Noemi Gathercole
April 13, 2023

Amanda Hoffman was great, the process was easy and we are thrilled with our new car. More

by Kathy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Hoffman
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