Mike was friendly but before we signed they promised us that we will get our cash back for our trade in within 1 -2 weeks. It's been 21 days and we still haven't seen our check. We keep on calling Scott, finance manager, but no guts to call us back or give us an update. We are getting frustrated with these people

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I came here to trade in my old vehicle and purchase a new one. I bought a 2009 Corolla at Findlay Toyota and had a very bad experience with their overall customer service. But, at this dealership, the process was extremely easy, were Findlay was extremely painful. The gentleman who assisted me, was very coherent with the vehicles he had, and easy to talk to.The rest of the staff was also very friendly, but not in a weird way. I walked away with a 2012 Corolla S, that I will love for years to come. I highly recommend this place for future sales. Added note: Usually I walk away from the dealership with a very bad feeling in my stomach, this dealership left me with a proud, satisfied feeling. Thanks Mike! =D

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I spoke to Nick on the phone regarding a car purchase/trade. The next thing I knew, he ran my credit without my authorization. I never gave him my info. He obviously pulled it from when I bought the car 3 years ago. Then he lied to me and said that I told him to do it. The manager, William Hamilton calls me to discuss the situation and he acts like I did something to him. He had no empathy for a possible repeat customer and he said that I needed to call transunion to dispute the inquiry. I told him he should do it since they caused the issue. What IDIOTS!!!

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Dealership offers a trade in allowance for your vehicle and includes your trade in taxes. They double dip! They also throw in their Gap ins. for 495 and Service contract fo 2500. These people think your not going to catch this. You end up paying 5k more than the sticker. Keep it simple when buying a car; dont use their process develop your own. (1) Total cost of vehicle, including all taxes and fees (2) Total for trade (3) Total Tax savings (4) Interest rate (5) After totaling/subtracting 1,2,3 go to bankrate.com and confirm the payment amount. Dont play thier games as you will pay 5 to 6k more.

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This dealership lies to you, will screw you in the contract and will not stand behind what they promise. Bought a $27000.00 used truck and was told by the finance guy (Gabriel)that they would give us the 2nd remote, key and program it for free. Well that guy is no longer with the company so they will not stand behind what we were promised. It is going to cost us $300 for it. The salesman (Terry) is a joke!

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be aware of these people in service. been going there for couple years and most of the time i have dealt with gregg. well i was just there and gregg was off so i had to see this guy TOM BLEMINGS, this man is a lier and a con artist. he lied about service work done and repairs needed to my vehicle. he told me i needed to spend around $1000.00 to get my car up to date and in good working order is what he called it, i took my car and had the sahara toyota shop look at it and i asked them the same thing just tell me what i need to have a good running car and guess what they said $475.00 is all.after they gave me the est of work i showed them what centinela toyota said it needed and they walked me back to my car and showed me the stuff that was listed to be bad are " needs attachen now", all the stuff but 1 item was fine and didnt need repairs. i new i was going to spend money but i didnt expect to have a sign on my forhead that read rip me off please. and the best part is he blamed everyone else but himself. TOM YOU WORK THERE ITS YOUR SHOP TOO. AND WHEN YOU LIE YOU STUDER HAVE SOME BALLS AND TAKE IT LIKE A MAN WHEN YOU KNOW YOU HAVE BEEN CAUGHT LIEING!!!!!

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I bought my new Camry from Centennial Toyota and actually had a very good experience. I shopped online first, and they offered me the best price. I was there for about a total of two hours and everything was on the up and up. Very good experience!! Just be sure you go through their internet department. I've noticed that Toyota dealers in Las Vegas have good internet departments and not so good sales staff for regular customers.

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my father went to centennial and they sold him two cars he could not pay for they forged finacal document to make it look like he had more money then he did and he could not make the payments,I gave him money for a down and wrote a check for this when I found out what was going on I canceled the check and they turned my in to the bad check divison for bouncing a check but it was a stop pay not a bad check they would not give me the Gm name or number I am going to file a suit against them for forging document

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I have never dealt with such unproffessional liers! I purchased a new vehicle and traded in my current car with a guarantee from the dealership that I would get a check for the 3000.00 the next day. I am still waiting for my check and have not received the green slip to register my car either. I have called every other day to try and get an answer on when I will get my money, only to be lied to everytime. One person tells me the check is ready but they are waiting on the title for my trade in and another says they are waiting for money from Toyota. It is now going on a month. I ask to speak to the manager only to be told that I can't and have to deal with the finance department.
Will never go back or refer this place to anyone.

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Throughout our 3 month ordeal with this dealership, we have been misled, lied to, and decieved in every way concievable and we were sold a car with major problems- less than three weeks after buying the car the transmission had to be replaced, and some serious safety hazards including right brakes locking up, a brake piston smoking, internal failure in the master cylinder, and brake pads worn so badly they were cracked. After three months we are still battling to get them to hold up their end of the deal in the form of a refund of $2500 that was only used as a way to get us to sign the forms to buy the car with no intention of ever delivering it within the 6 weeks promised.

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