Findlay North Volkswagen - Service Center

Have ALWAYS had wonderful and professional service with this dealership. Bought our 2015 Touareg from them and now have 113K miles on it. They have always been the primary service center for this car and this dealership. Bought our 2015 Touareg from them and now have 113K miles on it. They have always been the primary service center for this car and have absolutely no complaints. The service department is wonderful, especially Brandy, who has been there from the beginning. We have had our share of service advisors throughout the years but they have all been fabulous. More

Best dealership in Vegas. My son bought a new Jetta & I Bought my Tiguan in 2019. Most pleasant experience I’ve had at a dealership. No pressure at all. Been going back there for any service needed on ou Bought my Tiguan in 2019. Most pleasant experience I’ve had at a dealership. No pressure at all. Been going back there for any service needed on our vehicles. Great, helpful service techs. Never a long wait time. Always get a video showing service they did. And I must give a shout-out to Chris in service. Very helpful & very professional. More

It took them 2 hours to add adblu to my car. It’s a diesel engine. it’s only a 20 min job max. The second time it took them an hour and that’s only because I told them to cut the inspection and car was diesel engine. it’s only a 20 min job max. The second time it took them an hour and that’s only because I told them to cut the inspection and car wash short. I was the first one there at 7am. smh. oh ya. Chris in service said if I don’t do a survey, we’re not cool. so I hope we’re cool now Chris. More

He Was very helpful to get me right away because my battery was dying. Service person was very nice and he has great customer service, battery was dying. Service person was very nice and he has great customer service, More

Amber is fantastic and really liked her great customer service skills and follow-up as our service advisor. I will definitely be calling her directly next time! Gabriel our mechanic gave a informative vi service skills and follow-up as our service advisor. I will definitely be calling her directly next time! Gabriel our mechanic gave a informative video inspection, which we appreciated! Thx Gabriel for your hard work! Great job to all including our car wash which is always appreciated 😀 More

Great service from Amber Poceviciunte, she made my appointment easy without any problems, and Sean Bahr explained with detail the service performed on my vehicle,and took care of it sooner than expect appointment easy without any problems, and Sean Bahr explained with detail the service performed on my vehicle,and took care of it sooner than expected. Thank you. More

Very friendly and prompt service. Staff does a great job More

They are always fast to greet and check-in. Great customer service. customer service. More

CROOKS! CROOKED MECHANICAL SERVICE! I brought my vw in for a problem, they diagnosed it as a timing issue, charged me about $1,000. They did NOT change valve cover gasket either, charged me parts / labor for a problem, they diagnosed it as a timing issue, charged me about $1,000. They did NOT change valve cover gasket either, charged me parts / labor almost $100. The cars been there over and over, and they do nothing to fix the problem. THIS LAST TIME, they told me it needs a transmission, yet no error codes came up before with them or the other vw dealer i went to. WHO CAN YOU TRUST? They overcharge by 4x or more for everything. WARNING ! DO NOT DEAL WITH FINDLAY UNLESS YOU WANT TO GET RIPPED OFF ! The staff are professional and polite, and tried to help but ended up advising me to get rid of my car and get a new one...HOW CONVENIENT! I WOULD NOT RATE THEM WITH A ZERO BUT THAT OPTION IS NOT AVAILABLE ON THIS SITE. GUESS WHAT? my CHECK ENGINE LIGHT is emitting again, at the time I picked up my car three days ago. More