Central Chrysler Jeep Dodge RAM Fiat of Norwood

Pleasant car buying experience! It was very easy to make an appointment online with Eric to have a trade appraisal and I was greeted at the door by Mark. I explained my plan and no It was very easy to make an appointment online with Eric to have a trade appraisal and I was greeted at the door by Mark. I explained my plan and not only did he not complain about walking in the rain with me to look at cars he kept me updated during my wait to get into finance. Because of NJ registration laws it may take a week to take delivery, but I cannot wait to drive back here! My F&I Manager was also very thorough in explaining everything. I would highly recommend to anyone wanting a large selection of Wranglers and a friendly staff! More

Excellent service Easiest car buying process my husband and I have ever experienced! George was excellent ! So nice and made everything enjoyable and easy. He even trea Easiest car buying process my husband and I have ever experienced! George was excellent ! So nice and made everything enjoyable and easy. He even treated us to lunch while we waited. Couldn't have asked for a better car buying experience! :) More

Recent Certified Grand Cherokee Purchase I worked with a few people at Central to purchase my certified Grand Cherokee Overland a few weeks ago and their team was very helpful (particularly S I worked with a few people at Central to purchase my certified Grand Cherokee Overland a few weeks ago and their team was very helpful (particularly Scott, Edson, and Dennis). I spent a lot of time with Scott as there were certain features that were important to me and I didn't want to settle on anything, and he was patient and overall the Central team was low-pressure and helpful. I found their pricing to be fair and most importantly, they backed up my purchase with a few minor concerns that I noticed after driving a few hundred miles. I'll definitely check in with these guys for my next vehicle purchase. More

Love my jeep!!! Scott Gendron is a good friend of mine & has been for many years. When I found out he was working for this dealership, it was a no brainer to go to hi Scott Gendron is a good friend of mine & has been for many years. When I found out he was working for this dealership, it was a no brainer to go to him for a new jeep. Everything was easy. More

2014 Jeep Grand Cherokee Altitude I highly recommend Central Jeep in Norwood! And ask for Scott Gendron when you get there! He turned what is normally a stressful process into a pleasa I highly recommend Central Jeep in Norwood! And ask for Scott Gendron when you get there! He turned what is normally a stressful process into a pleasant experience. His energy is welcoming and contagious, and he goes so far above and beyond to make his customers feel comfortable and at ease. As soon as you meet him it feels like you've known him for forever! I came in with a trade and drove off in my new wheels on the SAME day! More

Easy to buy. I found the Sales team to be easy to work with. . The Business team was quick and efficient when picking up the truck. I would recommend this dealer I found the Sales team to be easy to work with. . The Business team was quick and efficient when picking up the truck. I would recommend this dealership again. More

Consistently terrible This dealership overall is incompetent and deceitful. I have had consistently poor service: never fixing things the first time, trying to charge me fo This dealership overall is incompetent and deceitful. I have had consistently poor service: never fixing things the first time, trying to charge me for items under warranty, and telling me I need things I don't. The service department managers are sneaky, uncooperative and disagreeable. For example, I had a cracked side view mirror and they told me I needed the entire assembly for $650. They couldn't do the work right away so I walked down the hallway to their parts department and discovered that I could buy the mirror for $175 and was able to easily replace it myself. Another example: My Check Engine light lit intermittently. They told me at 10,000 miles and again at 22,000 miles that it was because I overfilled the gas tank. I said I didn't ever do that and they said just to ignore it unless it stays on for several days. When it did, at 45,000, they refused to cover the repair. I have changed dealerships More

Fast and efficient This deal was the easiest car transaction I have ever had. Three emails and some paper signing made this process of turning in an older vehicle and d This deal was the easiest car transaction I have ever had. Three emails and some paper signing made this process of turning in an older vehicle and driving off with my new one about an hour. I am pleased. More

Good experience Mark W was fantastic to work with. He kept us up to date on the process. He also understood what was important to me and my family. My only complai Mark W was fantastic to work with. He kept us up to date on the process. He also understood what was important to me and my family. My only complaint would be dealing with Jason in finance. Unfortunately, you think you are ready to just sign on the dotted line but then this is were more sleazy sales comes in and they try talking you into needing $1900 worth of extra coverage. You have no time to research or think about it. It is a now or never type of thing. This to me should of all been down when you are negotiating your vehicle. I was very disappointed with this misleading sell. Especially since the vehicle we purchased comes with the Jeep Wave program that covers 2 oil changes every year for two years. That was part of a package he tried to sell! My advice to future customers, research what you need for extra coverage based on your needs and how long you will be keeping your vehicle for. Ask for Mark he will be the best to help you with! Also, Nick the floor sales manager was also very pleasant to work with as well. More

My Experience at Central I had an outstanding experience working with the Central team. This marks the third straight time I have purchased a car through them. Great people. I had an outstanding experience working with the Central team. This marks the third straight time I have purchased a car through them. Great people. More