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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,087 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,087 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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November 27, 2018
Makes an inconvenient task pleasant I do not enjoy spending time having my car serviced. This dealership changed that! They have created an atmosphere that allows you to spend your time I do not enjoy spending time having my car serviced. This dealership changed that! They have created an atmosphere that allows you to spend your time either being productive or being entertained in several different areas. Thank you Central Florida Chrysler Jeep. More
by slowspokes51
Verified CustomerEmployees Worked With
Steve Santiago
Helpful November 27, 2018
Disappointing I brought my vehicle in for manufacturers warranty work and extended warranty work before a long trip. I not your service advisor had to communicate w I brought my vehicle in for manufacturers warranty work and extended warranty work before a long trip. I not your service advisor had to communicate with my after market warranty company because he stated “I don’t have time for this, I have other clients” and he was increasingly agitated yet kept saying “I got you bro”. My conversation with the warranty company revealed that your service advisor kept requesting the wrong part be repaired and they kept denying the claim until I basically gave him a script to follow with the proper part name. I asked to have shaking checked between the speeds of 65mph and 80mph and was told nothing was wrong yet it continued after your service department returned it so I went to discount tire and had a Road Force balance done correcting the issue. I picked up my vehicle and while on the highway I noticed the trim piece that was replaced flapping and found it was improperly installed with the rubber edging tucked under not over allowing wind to catch and dislodge the piece. My antennae was ripped off in your car wash and replaced with a cheap one. On top of everything your sales department keeps calling after repeatedly being asked to stop. This is also the 3rd time I’ve brought my vehicle in for the same reason being told it was just a software update. More
by rickedy
Employees Worked With
Richard Romero
November 26, 2018
Service Great service my Rich he was very helpful did not take long with time the write up process he understood what I needed done on my vehicle and that I n Great service my Rich he was very helpful did not take long with time the write up process he understood what I needed done on my vehicle and that I needed it back In a timely matter highly recommend this service dealer and service department More
by qfleo47
Employees Worked With
Richard Romero
November 25, 2018
Disappointed....not the same as before Need to improve the quality of customer service...service advisor need to be more knowable of the offers and respectful of the customers(please don't Need to improve the quality of customer service...service advisor need to be more knowable of the offers and respectful of the customers(please don't lie about the keys) More
by jriosmph
Employees Worked With
Danny Rivera
November 25, 2018
Dropped car off for oil change. They did it, washed vehicle, Service was good. Sorry to hear many of the people I have worked with in the past are no longer there. Will have to re evaluate when it's time to purc Service was good. Sorry to hear many of the people I have worked with in the past are no longer there. Will have to re evaluate when it's time to purchase my next car More
by lopes8131
Employees Worked With
Alex Alvarado
November 25, 2018
Steve kept me updated onboth progress and setbacks, during Steve kept me updated on both progress as well as setbacks encountered during the service/repair process. Overall my experience was pleasant and i loo Steve kept me updated on both progress as well as setbacks encountered during the service/repair process. Overall my experience was pleasant and i look forward to my next visit. More
by jdrager
Employees Worked With
Jose, the shuttle driver., Steve Santiago
November 24, 2018
Recall On vacation and Jeep had warning light. Got in and out in less than 24 hours. Helped with rental and handled recalls that were due. Super nice. On vacation and Jeep had warning light. Got in and out in less than 24 hours. Helped with rental and handled recalls that were due. Super nice. More
by jahagan471
Employees Worked With
November 24, 2018
Very helpful Richard in particular the service adviser Complained several times of oil codumption and knock sound at start up SA advised after I complained twice to do survey oil codumption I did and we h Complained several times of oil codumption and knock sound at start up SA advised after I complained twice to do survey oil codumption I did and we had engine replaced on time as Richard said. Richard the service advisor gave me personal service and showed genuine concern very helpful person good communicator More
by mastman23@yahoo.com
Employees Worked With
Richard Romero
November 24, 2018
Very fast service I went there for my first service and it was very fast. Friendly staff and good discounts. I will return for sure for my next service I went there for my first service and it was very fast. Friendly staff and good discounts. I will return for sure for my next service More
by cmendoza7139
Employees Worked With
Danny Rivera
November 24, 2018
Awsome staff..great service The employees that I named which have been more than helpful on several occasions always go above and beyond to make sure there customers are happy! B The employees that I named which have been more than helpful on several occasions always go above and beyond to make sure there customers are happy! Because of there service we will buy another vehicle from this dealership More
by Lauriekirk
