My Review Of Central Florida Chrysler Jeep Dodge:
*Nick gave a verbal estimate as to the cost of repair. Said if I repaired my Jeep there, the diagnostic cost of $99 would be deducted from labor and parts cost, yet that was never done. At pick up, the diagnostic was not even listed on my recipe.
Nick took advantage that I'm eager to drive away. Don't have the energy to ask for a Supervisor. And at the same time I was pleased they found the problem (supposedly). I just wanted to pay and never look back.
*Telling me the repair was needed when in fact it was not needed. Nick said the diagnostic concluded it was a sensor issue. The same sensor I CHANGED 2 DAYS AGO.
*Falling to repair complete in accordance with verbal request.
I especifically told NICK, "I was told dealers perform a diagnostic while the car is running. Since my mechanics who happen to be my brother and uncle do not have that at their shop, can you do that here?”
I was given no written confirmation of what diagnostic they did. But Nick GUARANTEED me changing the sensor to a DEALER BOUGHT sensor, I would fix the original problem: the car turns on, drives, and stalls.
I inquired if they test drove it. Nick said they test drove it for 25-30 minutes.
Yet I pick up my car, and 15 miles later, it is still stalling on me. Giving me the same issue I had brought the car into the service department for. If they would have test driven it as he guaranteed, they would have ran into the same problem I did while on the road after the so-called REPAIRED.
*Charging me for MISC SHOP SUPPLIEs.
There was an extra $20 fee for supplies Nick said they needed to change a sensor? Yet NICK could not specify what those extra supplies were. He kept saying.."something, anything, what ever else needed"
In totality, this dealership in not trustworthy. Please beware of dealers like this. They are dishonest and take advantage of people.
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