Central Houston Cadillac

Blanca was very helpful and focused on customer care. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. I’m having assistance with this review from my good friend and employer, Hector Vela. A 5 Star experience. An additional Thank You to Mr. Gerry Topete, also appreciative of his bilingual capabilities. More

I have been a Central Houston Cadillac customer for almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying a vehicle from anyone else. Everyone at the dealership is courteous, professional and helpful, and the service department takes very good care of me AND the vehicles. More

Wonderful Courteous Friendly Welldone thanks awesome kind Enjoyed Excellent Truthful Helpful Pleasant Good Service Change Nothing. Great job Enjoyed Excellent Truthful Helpful Pleasant Good Service Change Nothing. Great job More

We are in Houston for my husband’s cancer treatment, and Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to the Hospital by 1:30 PM. They change my oil, put on new wiper blades, and washed it and I was out of there by 1:13 PM. Christina was knowledgeable and very helpful and polite and did everything I asked for and beyond. I was thoroughly pleased and would return there any time for any service. I highly recommend the dealership’s service department. Sharon B More

The best service and excellent work. Mauricio answered all my questions and was very professional Mauricio answered all my questions and was very professional More

Best dealership experience I’ve ever had! Huge thanks to Maria for taking care of me, you’re the best Huge thanks to Maria for taking care of me, you’re the best More

Don’t trust the service department. Said one thing was wrong , however it was another Said one thing was wrong , however it was another More

Someone always checks to see if you need assistance. Workers are very friendly and attentive. Workers are very friendly and attentive. More

Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this deale and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient More

I went in for a simple oil change and was quoted a wait time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care of the bill, but this type of service at a Cadillac dealership is unacceptable. There businesses that guarantee a 10 minute oil change and deliver on their promise. Why can't a luxury automobile dealership do the same? You expect better. More