
Central Houston Nissan
Houston, TX
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Wasted day Lied to me made an appointment and drove from Huntsville to find out the car wasn't there and then they told me had another for around same price and Lied to me made an appointment and drove from Huntsville to find out the car wasn't there and then they told me had another for around same price and came back 5000 dollars more! More
Exceptional Service I was impressed with my Salesperson. He takes pride in his work and his deliverance. This was a quick and professional process. Because of him and my I was impressed with my Salesperson. He takes pride in his work and his deliverance. This was a quick and professional process. Because of him and my experience, I no longer fear car salesmen. Thank you Derrian More
Great Customer Service Derrian Brown was awesome during my first time experience of buying a car. He was very patient with me by answering all of my questions and showing me Derrian Brown was awesome during my first time experience of buying a car. He was very patient with me by answering all of my questions and showing me everything that I needed to know on how to operate my new rogue. If any of my friends are in the market for a new car, I'll definitely recommend Derrian! More
AVOID THIS DEALERSHIP AT ALL COSTS!! This is the most deceptive and nontransparent dealership I have ever patronized. I purchased a new Frontier without the existence of a "window sticke This is the most deceptive and nontransparent dealership I have ever patronized. I purchased a new Frontier without the existence of a "window sticker", also known as the Monroney sticker. After numerous requests, over a couple of weeks, the dealership emailed a copy. I discovered that the dealership had added $1,420.00, to the MSRP, without added options, and used that as the base price to me. To that base they added "dealership upgrades" totaling $4,396.00, and disclosed only $1,000.00 of that total to me. They also charged a $1,295.00 "destination fee" instead of the $975.00 suggested shipping charge displayed on the mfg. "window sticker". Be smart and don't go near this place. More
Unethical business experience False advertisement then bait and switch. I made a trip to the dealership and picked out the truck I wanted a couple weeks before I was ready to buy. False advertisement then bait and switch. I made a trip to the dealership and picked out the truck I wanted a couple weeks before I was ready to buy. When I was ready to buy I began negotiating over the phone as I live an hour from the dealership. After several conversations about price I was eventually notified they add over $3000 in "dealer add ons". They do not specify this on any of the websites they advertise on including their own website. After further negotiations we finally agreed upon a price. I filled out a credit app on their website for the truck I had picked out several days before making the hour drive to the dealership. As soon as I arrive at the dealership the salesman and I start walking to the truck and he says "you know this truck has 5000 miles on it correct"? He took me to a truck I had never seen before that was a demo. He obviously knew this was a different truck than we had been discussing. They proceeded to try to charge me several thousand dollars more than what we had agreed to for the truck I had picked out. I have purchased over 10 new vehicles in my life and never had an experience this unethical. More
Liars These people are nothing but liars run for the hills. Said one thing but when you get the something totally different. Total waste of time. These people are nothing but liars run for the hills. Said one thing but when you get the something totally different. Total waste of time. More
Great customer service Mr. Rolando Murillo gave me great service. I set the appointment n he was available when I drove in. He has been my only service person since the firs Mr. Rolando Murillo gave me great service. I set the appointment n he was available when I drove in. He has been my only service person since the first time I brought my car for service. If a problem arises he’s the one person I go to because of the relationship he has established with m he always goes the extra mile to advise me of the service perform on that day n what may b something to look at tha next time I’m in for service. Never pushing to get things done that don’t need to b done at that time. A ver professional person. You need more like him. More
Hidden cost The online cost are to lure you in, once in there is a 3 to 5 k (3000 to 5000 dollar) unremovable EPP paint /interior and prep package for them to do The online cost are to lure you in, once in there is a 3 to 5 k (3000 to 5000 dollar) unremovable EPP paint /interior and prep package for them to do a vehicle inspection. More
Thanks James James Adam was very knowledgeable and I felt like he really listened and cared about accommodating all the things I wanted in my new vehicle. Howev James Adam was very knowledgeable and I felt like he really listened and cared about accommodating all the things I wanted in my new vehicle. However the sales manager Akosh was rude and too pushy. During the negotiating process I felt belittled and it seemed as if he only cared about making a sale. If it weren't for James taking the time to break everything down for me I would have walked out of the dealership. I'm so happy I stayed and purchased my Rogue. I LOVE my New Rogue and I really appreciate the level of professionalism and patience James showed. Thanks James. More
Sensational Let’s start off by saying that my experience here at Central Houston Nissan was nothing short of exceptional. Not only did Carlos Reyes go above and b Let’s start off by saying that my experience here at Central Houston Nissan was nothing short of exceptional. Not only did Carlos Reyes go above and beyond to help me get the best deal on my 2007 BMW 3 Series, he also made sure my family and I felt as comfortable as we could during our visit. He made sure we took our time with looking for the car that best fit our lifestyle and our needs, making sure we didn’t rush any decision and even had some toy cars that my kids played with to keep them entertained while we did our shopping. Hands down the best dealership in the Houston area and will definitely be coming back for future purchases More