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Central Kia of Plano
Plano, TX
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,079 Reviews of Central Kia of Plano
October 19, 2011
Well Byran Jackson just went above and beyond the call of duty to make my sisters and I happy in the vehicle we wanted!!! He worked hard to get us a Kia Soul in the color and style we wanted and most imp duty to make my sisters and I happy in the vehicle we wanted!!! He worked hard to get us a Kia Soul in the color and style we wanted and most importantly at a price we could afford!!! After looking around for almost two weeks for the perfect car we stopped looking when we talked to Bryan!! When we were waiting for all the paper work to go through everyone was sssooo friendly, we had a wonderful car buying time!!! I would recommend this dealership to anyone & everyone. If you don't have a car, then walk, run or take the bus to Central Kai of Plano today...... More
by lbrcar3
Employees Worked With
Bryan Jackson
Helpful October 18, 2011
The people that I dealt with Bryan and Ernest were great! They were helpful, friendly, courteous, and very professional. They were able to answer any and all questions about my new car purchase. They were helpful, friendly, courteous, and very professional. They were able to answer any and all questions about my new car purchase. More
by jim gaskey
Employees Worked With
Bryan Bauer and Ernest, Bryan Bauer
September 28, 2011
I wanted a specific color and options on a 2012 Soul, but I couldn't find any in the DFW area by searching dealer sites. One dealership e-mailed me numerous times, trying to get me to come in, even though h I couldn't find any in the DFW area by searching dealer sites. One dealership e-mailed me numerous times, trying to get me to come in, even though he confirmed he didn't have what I wanted. James Bowers at Central Kia went a step further. He looked into what was due to arrive at their dealership and discovered that what I wanted was coming in within a few days. I had an extremely pleasant experience working with him, Bryan Bauer, and Steve in finance as I made arrangements to buy the vehicle. I believe Bryan Jackson helped as well. Every employee in the dealership was friendly and helpful. My car arrived sooner than expected and it was even better than I hoped. After the sale was done, I met with Lawrence Curry when I picked up the car, and I had a nice conversation with him about my experience with Central Kia. I had purchased my previous vehicle there in 2008, when the dealership was under different management. The experience back then was much different from this time. One thing I immediately noticed was that the salesmen weren't standing around on the front steps like vultures. Inside, everything was clean and open...unlike 3 years before when all the sales cubicles were in the middle of the showroom floor. Steve worked hard to get the best deal for me, which was even better than the pre-approved offer I came in with. That was much different from 2008 when the finance manager told me to lie about what I earned when the finance company called the next day (I didn't, but I did tell on him). I have already recommended Central Kia to several friends. The ONLY thing they could've done better was give me a giant dancing hamster. (And if you're thinking about getting a Soul, buy one! I traded in an '07 Mustang and love how the Soul is roomier, rides smoother, has better visibility, and will definitely get better mileage.) More
by BellaSeesStars
Employees Worked With
Bryan Bauer, James Bowers, Lawrence Curry, Steve (finance), Bryan Bauer
September 27, 2011
We had a bunch of issues with other dealerships.. then We had a bunch of issues with other dealerships.. then we found this one and talk to the sales manager and he told us to come in then we talked it We had a bunch of issues with other dealerships.. then we found this one and talk to the sales manager and he told us to come in then we talked it out and they were really nice enough to help us. they give you the word and they make it happen. the price is extremely fair and perfect! all the employee's and sales associates were very friendly and nice. they actually take time to help you out. "TRUELY". if you are suffering from dealerships with bad experience definately go in to central kia of plano tx and they will fix everything they could ! MUST GO SEE More
by woniiee
Employees Worked With
Norman Hunt/Lawrence Curry/Bobby , Norman Hunt
September 08, 2011
I went in just to see what kind of rate I could get and what the prices were like. Buying a car has always been a huge hassle that takes HOURS and is filled with shenanigans. I was amazed at the honest, qu what the prices were like. Buying a car has always been a huge hassle that takes HOURS and is filled with shenanigans. I was amazed at the honest, quick, painless process. I have never experiences ANYTHING like it before and I left that day owning a new car. I love my new Kia soul and the warranty, I recommend this amazing dealership. More
by cm7
Employees Worked With
Brian Bauer, Bryan Bauer
August 17, 2011
If you are looking to purchase a new or used automobile may I recommend contacting Mr. Russell Harris of Central Kia of Plano. My wife and I have purchased and visited many other dealerships and by far M may I recommend contacting Mr. Russell Harris of Central Kia of Plano. My wife and I have purchased and visited many other dealerships and by far Mr. Russell Harris made our new car purchase experience at Central Kia of Plano a great one. He was not only knowledgeable of his product but was also very friendly which made our buying experience a stress free one. Jimmy L. McKinney, TX. More
by cgull
Employees Worked With
Russell Harris
August 11, 2011
My family (and friends) have purchased several vehicles from Jim Smith. We have always had a great experience. Purchasing a car is a big deal and Jim Smith has always recognized that but taken the stress from Jim Smith. We have always had a great experience. Purchasing a car is a big deal and Jim Smith has always recognized that but taken the stress off of us and taken it on himself to make the entire purchase smooth for us. More
by schurrtoo
Employees Worked With
Jim Smith
August 04, 2011
I was trying to get an economical, comfortable, eco friendly car to replace my trade-in vehicle that was now very difficult to get in & out of as well as not having the most comfortable seat since my s friendly car to replace my trade-in vehicle that was now very difficult to get in & out of as well as not having the most comfortable seat since my stroke altered my left leg mobility. That same stroke resulted in my credit rating suffering, so I wasn't sure if I could qualify for a loan. I was up front about that & invited to come in & talk. I was treated repectfully, not like a "second class citizen" as another dealership had acted. Emad & Bryan FOUGHT for me, got me qualifed, then got a better interest rate to better meet my budget. Emad made sure I had the vehicle with the amenities that made me comfortable. He searched inventory & altered a Sportage for me. I NEVER has a dealership so friendly and caring(bought my first car in 1965). The trade-in department was very fair. This whole process probably took 12 man hours & 2 work days to get everything "just right" and everyone in the dealership was friendly & worried that I was there "so long", was I being helped, etc. They collectively made sure I had someone to keep me company & offered cold water every time. The team of Bryan & Emad were awesome. Emad promised he would make me "jump for joy" and stroke or no stroke, I literally did, as thanks. They both offerd sincere hugs, and I was delighted to hug back. The atmosphere of the entire dealership was welcoming and caring about the client, as well as very professional. More
by MaryLeeC
Employees Worked With
Bryan Bauer in sales, Emad in finance, Chris in finance, Bryan Bauer
July 08, 2011
Having been to other dealerships and not having a good experience, I was thrilled with my experience at Central. I told Norm what we were looking for and what we were willing to pay (how much down and how experience, I was thrilled with my experience at Central. I told Norm what we were looking for and what we were willing to pay (how much down and how much we'd finance) and they came within a couple of hundred of our mark. The sales person at the other dealership could not tell me much about the vehicle we were looking at but Norm was able to answer every question we asked. I had filled out an online info sheet and Norm called me as we drove to the dealership, so I had a contact when we arrived. We were treated like valued customers and not just people shopping for a vehicle. The atmosphere was sort of laid-back, we could laugh and smile with everyone there, including the finance guy, Ralph (I think that is his name). It was the most enjoyable car buying experience I have ever had! More
by jfletch9
Employees Worked With
Norman Hunt, Norman Hunt
July 08, 2011
Joel in sales is the reason why we purchased a second vehicle from Central Kia in Plano. Emily in service is the reason why we keep coming back to service our vehicles there. You guys are the best. vehicle from Central Kia in Plano. Emily in service is the reason why we keep coming back to service our vehicles there. You guys are the best. More
by scramertin
Employees Worked With
Joel Brollier; Emily Bradbury
