Certified Benz & Beemer

2001 M5 Jamie Herbranson made the purchase of my dream car a delightful experience. Jamie made sure I was taken care of and I was on the road in less than 3 h Jamie Herbranson made the purchase of my dream car a delightful experience. Jamie made sure I was taken care of and I was on the road in less than 3 hours. I would defiantly buy from him again. More

An Easy, No Pressured Experience The customer service was very friendly and informative, without wasting much of my time. I had a pleasant experience working with this dealership, wh The customer service was very friendly and informative, without wasting much of my time. I had a pleasant experience working with this dealership, which makes driving my new car even more exciting! More

CBB is the best My experience was without problem. I was referred by one of the owners, who had already gotten other attorneys to buy, all of whom were satified wi My experience was without problem. I was referred by one of the owners, who had already gotten other attorneys to buy, all of whom were satified with the buying experience. It felt odd to buy a car online, but Alex Kankus at CBB made the process easy, got me a trade in on my Lexus that was fair and delivered my sweet new BMW 528i to my door! best car buying experience ever! More

Customer Experience Should Be More Important Than A Review! I have been searching for a used car online for months. Nearly every time I looked there were a couple of cars from Certified Benz and Beemer that sh I have been searching for a used car online for months. Nearly every time I looked there were a couple of cars from Certified Benz and Beemer that showed up on my results. When work took me to the Phoenix area a couple of weeks ago I made time to drop by their dealership and see if the inventory was as pristine in person as it looked online. I was not disappointed. They had a huge inventory of the very finest used cars. All meticulously detailed. A sales rep greeted me within minutes of walking onto the lot. We test drove the car that I was most interested in and then looked at several other possible choices. I had not made the final decision to purchase the car when I left the dealership that day, but I was not pressured to "drive this baby home today!" I received multiple calls, emails and texts from the sales rep beginning within hours of leaving the dealership. For me personally this almost made me decide against purchasing from CBB. I kept thinking about the old adage "People love to buy things, they hate to be sold things." I asked the sales rep a few questions during a phone conversation a few days later. Instead of an answer from him I got an automated quote via email. The texts messages, phone calls and emails persisted, but no answers to my few simple questions. I finally asked the sales rep the questions again and he did answer them promptly this time. He also sent another automated quote. Once I accepted the automated quoted the sales rep was very responsive in every aspect. He did a fine job! I had my car shipped to my home in another state. The process was simple and straightforward, other than getting to a fixed price. The CBB website shows shipping costs to my state. The sales rep quoted me 2 different prices that were $100 and $150 more than their website showed. In the end, I was charged the website price and my car was in my driveway 2 days after CBB received my check. Excellent Job Guys! The price I paid was a fair price. It wasn't a super cheap deal, but the car is in beautiful shape and the value for price paid was inline with where it should be. Be careful in dealing with this dealership because all their cars have 3M WINDOW TINT $399.00, 3M EDGE GUARD $199.00, XZILON $249.00, DOC FEE $399.00"as part of the deal. That extra $1250 could make a good deal a below average one. The CBB team is obsessed with their online reviews! Every interaction with my sales rep after I accepted their proposal included a plea for an online review. That seems to be what drives this company. They are managing for a good review. I suggest they should manage the customer experience then the reviews will take care of themselves! More

Easy low pressure fun experience Travis Walters was great he made it easy and was upfront on everything. Chris Reyes the manager also made it simple and worked everything through emai Travis Walters was great he made it easy and was upfront on everything. Chris Reyes the manager also made it simple and worked everything through email until I was ready to commit. Did not have to sit in the deAler for hours. I will buy again my GL450 is great. They also took my 165000 mile Ford. Thanks again More

OVER THE PHONE JEFF WAS AWESOME, I PURCHASED A CAR OVER THE PHONE AND TRUSTED JEFFS JUD GEMENT ON IT, HE MEANT ME HALF WAY FOR DELIVERY AND ALL IS WELL, JEFF WAS AWESOME, I PURCHASED A CAR OVER THE PHONE AND TRUSTED JEFFS JUD GEMENT ON IT, HE MEANT ME HALF WAY FOR DELIVERY AND ALL IS WELL, More

FIRST CLASS from start to end :) This was the first purchase of many that my wife and I felt 100% satisfied. Bobby is a true asset to CBB ! I would recommend CBB and especially Bob This was the first purchase of many that my wife and I felt 100% satisfied. Bobby is a true asset to CBB ! I would recommend CBB and especially Bobby to anyone looking for a great experience purchasing a automobile. We are very happy with our MB SL500. More

Thank you Jim Jim was very helpful answering all of my questions during my recent visit. I would work with him in the future when I have another need to purchase. Jim was very helpful answering all of my questions during my recent visit. I would work with him in the future when I have another need to purchase. Thank you! More

Good informaton We just came in to look at the used cars. Jim was very helpful. If we do decide to buy, we will sure be back We just came in to look at the used cars. Jim was very helpful. If we do decide to buy, we will sure be back More

Pleasurable dealer ship experience My wife and I were looking for a fun weekend car on cars.com. We noticed a really sharp SS Camaro convertible at the certified benz and beemer dealers My wife and I were looking for a fun weekend car on cars.com. We noticed a really sharp SS Camaro convertible at the certified benz and beemer dealership. We went into the dealership and talked with our salesman Jim Beyer. Jim was very pleasant, professional and really worked with us without applying any pressure in helping us purchase the vehicle. Jim really worked with Chris and together we were able to work out a deal that was good for all parties. Even the finance experience was quick and easy and we were out the door in no time. I would definitely purchase another vehicle here. More