Champion Chrysler Jeep Dodge Ram of Lansing

Courteous and professional service Informative about my first service and what to expect going forward. The various levels of maintenance and when to purchase next oil change coupons. O Informative about my first service and what to expect going forward. The various levels of maintenance and when to purchase next oil change coupons. Overall great 1st experience as a new Chrysler customer. Keep up the great work!! More

They went out of their way to fix my RAM 1500 Truck issues! I call the body shop of a problem I was having with my truck after I had some work done to it and they told me to bring it right in and they would fix I call the body shop of a problem I was having with my truck after I had some work done to it and they told me to bring it right in and they would fix it! And they did just that in no time flat! More

Customer service I was in for a recall, have always had great service, Tina is my go to girl, she's helpful and on top of her job, any questions I might have she gets I was in for a recall, have always had great service, Tina is my go to girl, she's helpful and on top of her job, any questions I might have she gets back to me in a reasonable amount of time. More

Fabulous body shop customer service I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms o I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms of cost, time, hassle. But then Anita Goins came to the rescue. She was professional, efficient, highly-qualified, empathetic, and kind - terrific from start to finish and made getting my car fixed as painless as possible. The actual body work looks great. My thanks to everyone involved. More

Long but satisfying The day was long but Aaron and Jammie did a good job helping me get what I wanted. Aaron was laid back and easy to talk to. The day was long but Aaron and Jammie did a good job helping me get what I wanted. Aaron was laid back and easy to talk to. More

Factory Recall Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using t Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using their wifi. More

Awesome! Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. More

Recall Part Replacement Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3p Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3pm the same day, and I was all set at 3;20pm for a part replacement that typically takes 1 hour. Great service and great folks. Erik More

Great service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything. More

Very pleased! I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to co I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to concerns and makes sure that my concerns are addressed and corrected. He is all very good about keeping me informed while either waiting at the location or at home. He does an excellent job and it is appreciated that I am treated the way I have been. I dont feel like thebcompany sold me a vehicle forgot me! More