Terrence worked with me and I give him FIVE STARS. Excellent service from beginning to end with him.. He did a follow up after a few days and that was really appreciated,! GREAT CUSTOMER SERVICE.! I would recommend Terrence, but I would not recommend everyone that made this happen for me. I had been driving the same vehicle for 14 years, and I had hoped my OVERALL experience would have been a good one but it was NOT!
I called finance to voice my concerns about some things that I wasn't made aware of at signing so I called the other person involved and left my name and number on HIS voicemail and have yet to receive a phone call from this person and if he hasn't returned it in 3 days he's not going to. I'm not going to name this person because I feel he's not worth it to mention his name, and yes I could give him a bad review, but again he's not worth it and i'm better than that. I'm going to pray on this situation and for him.
I really don't have an overall rating for this dealership or if I would recommend the dealership because I have mixed feelings because of one bad apple., but I would recommend Terrence again.
Don't get me wrong I LOVE the vehicle but if I would have been made aware of somethings when signing papers with the person in finance dept. I would not have made a purchase at this time.
What gets me the most is he didn't even bother to call me back to see if it was something he could do for me or try to help...
I Recommend This Dealer:
He shall remain nameless.
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