Read Reviews Chapman BMW On Camelback

Chapman BMW On Camelback

Chapman BMW On Camelback

830 E Camelback Rd
Phoenix, Arizona 85014


(602) 308-4269

Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 184 reviews

4.9

4.9 out of 5

211 lifetime reviews

Chapman BMW On Camelback

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Certified: Chapman BMW On Camelback

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Chapman BMW On Camelback has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Instant Financing
Express Service Parts Store
Free Coffee Shuttle Service
Free Loaner Cars Television
Free WiFi

NemesisJoy
6/18/2013 11:24:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

Can't say enough about how friendly the experience and sales person was. Come here for a great experience and friendly service. Highly recommend this sales person for auto sales. Thanks for the experience!

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roman32
6/18/2013 2:31:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

I would like to thank the most helpful salesman I have ever delt with in my whole life Savas Makridis for going above and beyond for my family and I. Things are tight right now with all my kids and I really did not think I was going to be able to get into a full size suv at the payments i wanted though Savas went to war for me as he said he would and got my payments right where i needed them while at the same time finding me the perfect suv. My overall experience with Savas and Chapman BMW on Camelback pre owned was great and that is why I will always come back to get my vehicles here. Thanks again Mr. Savas

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lluvia0608
6/13/2013 12:04:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

Savas listened to our needs and wants then he went above and beyond to find us the BMW that we were looking for over 3 months.

We will recomend Chapman BMW on Canelback to our friends and family

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Chanz24
6/8/2013 2:19:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

Working with Savas was a great experience. He was very helpful. Outta all my years talking to sales men he was the most honest an kept his word an had me very excited an interested the whole deal. That's hard to fine. Savas made me a very proud customer

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MarkAlan
6/5/2013 1:25:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Grady Mosby
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    2
  • Overall Score:

    3.8

My Review Of Chapman BMW On Camelback:

Our sales representative, Grady was helpful, knowledgeable, friendly and really took the time to make sure we understood what incredible machines the BMWs were. Perhaps he was a bit more high-pressure than I prefer (which, admittedly, is none at all), but all-in-all, it was a pleasure dealing with him.
That being said the prices at Chapman were steep, even taking the certification into account. This is probably the reason why they don't openly list their prices on autotrader.com.
In sum, the customer service at Chapman was excellent but the prices precluded any serious thoughts of purchase.

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mantle777
6/3/2013 8:15:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
artin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

friendly, priced right , and went out of their way to take care of my wife and i . johnny and artin are TRUE PROS. they went over every detail about the vehicle and sent me to financing where the next pros took over. great job. cathy and carmine frosina

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sydcushman
5/28/2013 5:46:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe LenaJoe Lena
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Chapman BMW On Camelback:

Knowing the quality of the product, the car really sold itself. I felt very comfortable and not pressured. My salesman Joe Lena was friendly, knew every detail of his product and was very articulate about them. The financial agent Michelle made all purchase details clear to me. All I had to do was drive it home.

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Jaisun32
5/16/2013 11:34:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig RusinCraig Rusin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

I enjoyed getting to know my salesperson. He was quite knowledgeable of the product. My finance person was quite knowledgeable of my entire deal.. Thank you

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Rachelalmanzar
5/15/2013 5:55:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman BMW On Camelback:

Wonderful! I've bought my last 2 cars from savas. He's gone up and beyond to help me. With my lack of credit and proof of income no one would give me a chance until I came to camelback bmw. Anything I needed they were on it. I would refer this place and this salesman to everyone ! I got a 2011 bmw for a killer deal. As a matter of fact my boyfriend plans on buying a car from Savas this month. Thanks savas, thanks bmw!

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robduron
5/13/2013 4:50:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Savas MakridisSavas Makridis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Chapman BMW On Camelback:

Our great experience with this dealership was created by our sales associate, Savas Makridis. From the initial phone call to the closing of the deal, Savas proved to be a friendly, competent, knowledgeable and respectful facilitator. We were also pleased that he had the support of his colleagues.

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