Chapman BMW On Camelback
Phoenix, AZ
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1,371 Reviews of Chapman BMW On Camelback
Great experience buying a BMW My husband and I really enjoyed working with Steve Murphy at Chapman BMW on Camelback. He was very responsive and made the experience painless. Got a My husband and I really enjoyed working with Steve Murphy at Chapman BMW on Camelback. He was very responsive and made the experience painless. Got a great deal on a great car. More
Buying or Leasing a BMW?? TALK TO STEVE!! I needed to lease a BMW once my older model which I owned needed too much work. It was an unexpected expense and Steve made it work for me! He was NO I needed to lease a BMW once my older model which I owned needed too much work. It was an unexpected expense and Steve made it work for me! He was NO pressure but helped me to figure out what I wanted. He asked ALL the right questions and spent plenty of time with me even though it took me two days to make a decision. I ended up looking at Cadillac which was way more expensive and in my opinion NOT as nice or prestigious as a BMW.. The deal I got with Steve was way better than ANY other BMW dealership offered. Also, he was professional the entire time, and easy to work with. Once I sent him my credit app it only took an hour before I drove off the lot with my sexy new 2017 X3. And he picked one up off the storage lot that only had 4 miles so that was super fun (my first brand spanking new car). He seems like he enjoys what he does, he is positive and he makes things happen. Those are the kind of people I like to work with, TRUSTWORTHY & positive! Thanks Steve! More
Excellent Customer Service JC is top notch. He knows his product and his follow-up is like no other. I bought a 535i BMW Msport from JC 3 years ago and I have a relationship w JC is top notch. He knows his product and his follow-up is like no other. I bought a 535i BMW Msport from JC 3 years ago and I have a relationship with JC like he's my family. If I need anything I can always count on him to guide me in the right direction. The knowledge and customer services is fantastic. Thank you for making my experience truly seamless. Angela Stoll More
First Chapman BMW Service visit They serviced our car on Friday and made it the easiest, most pleasant experience for car service I have ever experienced! We are very happy with our They serviced our car on Friday and made it the easiest, most pleasant experience for car service I have ever experienced! We are very happy with our recent switch from Audi to the BMW life including Chapman and their excellent Service team. Dan, our advisor, went out of his way to make everything run easy. Thanks for a great first impression. More
Dry friendly with no pressure or xx. I remember when I first stopped by the dealership,I was looking at the BMW'S when JC came out to ask if I needed any help he was very friendly and hon I remember when I first stopped by the dealership,I was looking at the BMW'S when JC came out to ask if I needed any help he was very friendly and honest. JC did not put pressure on me like most dealerships, I am impressed with JC'S professionalism.If your looking for a nice BMW please contact JC for the full luxury car buying experience. More
Love my 2017 430i Excellent sales and service - good, friendly staff. Customer satisfaction is their #1 goal - and they do achieve it. I have purchased many new autom Excellent sales and service - good, friendly staff. Customer satisfaction is their #1 goal - and they do achieve it. I have purchased many new automobiles over the years and this is the best dealership I have ever dealt with. This was my third BMW purchase from Chapman BMW with Steve Murphy handling the sales - very satisfied. I like the "No pressure, let's figure out how to get the deal done" way of doing business. Steve Murphy is not only a great representative for Chapman BMW, he is also a very friendly and good guy. More
Steve murphy He went way above and beyond to get this deal done. Would absolutely recommend him to anyone looking for a vehicle. Also the finance people were very He went way above and beyond to get this deal done. Would absolutely recommend him to anyone looking for a vehicle. Also the finance people were very informative and friendly as was the one who did the vehicle orientation. More
Great dealership and great people. Fantastic dealership. Quality automobiles. Best of all is the sales staff and Sammy DeStafano is one of the best we have met at any dealership. He li Fantastic dealership. Quality automobiles. Best of all is the sales staff and Sammy DeStafano is one of the best we have met at any dealership. He listens to your needs, identifies multiple potential car matches, and helps with any questions/discussions to make an easy decision. This dealership (and Sammy) is not a pressure dealership. It allows you to make a competent decision without feeling like you will have buyer's remorse. I would recommend Chapman and Sammy to any and all who are looking for a top quality car and want a pleasant buying experience. More
Excellent service and customer care Amazing service from start to finish! I had the pleasure of working with Mike Gatz when I purchased and custom ordered my 440i. Mike kept in touch thr Amazing service from start to finish! I had the pleasure of working with Mike Gatz when I purchased and custom ordered my 440i. Mike kept in touch throughout the whole process in regards to tracking my order, updates and so forth. He is very professional and efficient. Any questions or concerns I had were always addressed immediately even on his days off! Even several months after my purchase, he is still there to help. Thank you for making this purchase so easy and effortless! I will definitely be back for my next beemer! More
Over all review I bought brand new bmw 528 and left the dealership with low air tires and the car needed oil change the next day. I wish it was all taken care of pri I bought brand new bmw 528 and left the dealership with low air tires and the car needed oil change the next day. I wish it was all taken care of prior to driving off the lot Aside from that , i was very happy and comfortable with sales guy and the quality of service More