Chapman BMW On Camelback

Like buying a car from a friend I've just purchased my fourth BMW in 12 years. Probably safe to say I'm sold on the brand. Craig was recommended to me by my service advisor and the w I've just purchased my fourth BMW in 12 years. Probably safe to say I'm sold on the brand. Craig was recommended to me by my service advisor and the whole experience was very positive. I felt zero pressure to make a purchase. We talked more about families, travel, music, and even buying a home! But any questions I had about the car, or purchase, he was able & ready to answer. Craig was knowledgeable about the product; he listened to my priorities and found a car that checked every box. I'm really happy with my first-ever new car! Beth More

Great Customer Service ! I have to say that Sammy is a great salesman and makes you very comfortable about your purchase. He really knows the answer to all the questions I had I have to say that Sammy is a great salesman and makes you very comfortable about your purchase. He really knows the answer to all the questions I had. I would highly recomend him to all my family and friends. He is really on top of his game. More

Seamless car buying experience It's not easy buying a car from a distance, but Geoff Williams made my purchase as painless as possible. He was my representative in all aspects of th It's not easy buying a car from a distance, but Geoff Williams made my purchase as painless as possible. He was my representative in all aspects of the process, from taking pictures of the car in detail to answering finance questions to arranging shipping from the dealership to my home in Santa Barbara. I highly recommend him! Thanks Geoff. More

Exceptional Customer Service Above All Else I won't lie, I was a bit hesitant when I first met Samuel. He seemed like one of those sleazy car salesmen everyone hears about. But after talking wit I won't lie, I was a bit hesitant when I first met Samuel. He seemed like one of those sleazy car salesmen everyone hears about. But after talking with him, even for just a few minutes, I knew I could trust him. He managed to excel in an area of business that most salesmen neglect entirely; great customer service! He listened intently to what I wanted in a new car and he talked to me like we've known each other for years!! I highly recommend this man to anyone who's in the market for a car. Hands down! More

Test drive electric vehicle Sammy DeStefano, sales associate, was very professional and helpful, He described the vehicle's features in an informed and knowledgeable way. He of Sammy DeStefano, sales associate, was very professional and helpful, He described the vehicle's features in an informed and knowledgeable way. He offered a test drive in which he demonstrated various features and capabilities of the electric vehicle. It was a positive experience and Mr. Stefano assistance was greatly appreciated. I would not hesitate to recommend the dealership and Mr. Stefano to anyone interested in purchasing a vehicle. More

Joe Lena was awesome! Hands down the best car buying experience I have had in a very long time! I must admit I'd rather go to the dentist rather than purchase a car but Joe Hands down the best car buying experience I have had in a very long time! I must admit I'd rather go to the dentist rather than purchase a car but Joe changed my mind. I didn't feel like he was a middleman between me and the dealership which is often the case. He was up front, honest and great to work with. More

Unexpected satisfaction I have avoided car dealerships my entire life because of countless horror stories told to me by friends. My experience at Chapman BMW with Craig was I have avoided car dealerships my entire life because of countless horror stories told to me by friends. My experience at Chapman BMW with Craig was the opposite. No pressure, just a straight forward deal with a great result. Thank you Craig, I'm loving my new X3! More

2nd Time Around This is the second time I've gone to Chapman BMW on camelback to purchase a new BMW. I only go to see Craig Miller and purchase from him because I This is the second time I've gone to Chapman BMW on camelback to purchase a new BMW. I only go to see Craig Miller and purchase from him because I have never had a better car buying experience than with Craig. Craig is honest, fair and to the point. He does not waste your time and he won't tell you things to sell you a vehicle and then you find out that they were not correct like I have experienced at other dealerships in the past. Craig is a product expert which definitely helps the car buying experience but he's also very patient and does not make you feel pressured into doing something you do not want to do. I recommend Chapman BMW on Camelback and Craig Miller for your next car buying experience . More

Low Pressure and Beautiful Showroom I walked into Chapman BMW not knowing what exactly I want, when I was approached by Sammy! First I avoided him because I had just come from certifie I walked into Chapman BMW not knowing what exactly I want, when I was approached by Sammy! First I avoided him because I had just come from certified Benz and Beemer, and andy would not leave me alone. The typical dealership experience, I left right away after they told me that their car was a real BMW certified preowned, which I know it wasn't. Honesty is important to me, so Sammy was a refreshing change to dealership encounters. We walked around and he asked me a few straight to the point questions, funny enough before we knew it, we were standing in front of the exact car that I wanted, he explained how it would help me take my kids to soccer practice on time with the navigation, also how the heated seats would help when we went up to flagstaff. I don't want to rant, but I was very impressed with Sammy and his knowledge about BMW! I will be back to pick up my car after the promised tint is applied. I am more than happy with the car, but it's funny, I'm not even thinking about picking up my brand-new car, I am just thinking about how good I feel after leaving Chapman, now it make sense to me why I see so many Chapman plates on the road! Thanks Sammy and Tom for a great experience buying my new BMW! See Sammy in the future! Also he told me to share his Instagram page that I now follow, it is Phx_Beemer_Guy, good luck Chapman, your lucky to have Sam on the team! More

Very friendly and helpful I went in to just look around and see if I might be interested in purchasing something then the nice salesman is what sold me, his name was Sam. He wa I went in to just look around and see if I might be interested in purchasing something then the nice salesman is what sold me, his name was Sam. He was very patient and catered to my needs as a customer without making me feel pressured. He was also very passionate about what he does and had a very positive view on things. So glad I went and purchased my BMW328i here! More