Chapman BMW On Camelback

Amazing customer service Craig is the sales man you want to be working with. I've been to several dealership and bought several cars but haven't found a guy like Craig. He's t Craig is the sales man you want to be working with. I've been to several dealership and bought several cars but haven't found a guy like Craig. He's tries to make the best deal possible for you and does everything possible to make his clients happy. Not only does he make his clients happy but he's extremely knowledgeable about the cars he's selling! Hes the guy you want to buy your next car from! More

great service Brought my car in for service apt- was greeted immediately- taken to my service advisor who promptly and expeditiously conducted my vehicle intake and Brought my car in for service apt- was greeted immediately- taken to my service advisor who promptly and expeditiously conducted my vehicle intake and provided a loaner. Service was completed 3 hrs ahead of schedule and vehicle returned washed and ready to go . More

2nd car with craig! Bought my second car, an i8 with craig, and he went to bat for me during our 1 month process of negotiating. He'll do what he can to close the deal fo Bought my second car, an i8 with craig, and he went to bat for me during our 1 month process of negotiating. He'll do what he can to close the deal for what works with his clients, not just his upper management. More

Craig was super helpful as I navigated buying my first car. He was great at helping me get exactly what I wanted at a fair price. He was easy to contact and always responded timely. Even post purchase I can s He was great at helping me get exactly what I wanted at a fair price. He was easy to contact and always responded timely. Even post purchase I can still count on him for assist. I love my bed BMW and Craig made the experience easy. More

Outstanding Service Michael Ludtke and his team are the best! I drive a new model 7series and they have always been incredibly helpful on getting me back on the road fast Michael Ludtke and his team are the best! I drive a new model 7series and they have always been incredibly helpful on getting me back on the road fast and with the peace of mind of their quality workmaship. Very few places have that personal touch and Chapman is one of them! Thank you Mike! More

Superlative service of Craig Rusin I expected nothing but the best from Chapman BMW on Camelback when I went in last week to purchase a new 528i. I was not disappointed! Craig Rusin h I expected nothing but the best from Chapman BMW on Camelback when I went in last week to purchase a new 528i. I was not disappointed! Craig Rusin had come highly recommended to me, and I sincerely appreciated his professionalism, as well as his candor. He is genuinely gracious, and very knowledgeable about the industry. After 6 years of being a Chapman BMW on Camelback customer, I see no reason to ever venture elsewhere! More

Craig We were referred to Craig by our service advisor. Both Diane and I were very, very impressed with his kindness, thoroughness and knowledge of BMW prod We were referred to Craig by our service advisor. Both Diane and I were very, very impressed with his kindness, thoroughness and knowledge of BMW products. More

Service is and always has been excellent. Steve, my service rep has always been spot on, does an excellent job for me. I wouldn't consider going anywhere else, my expectations would never be Steve, my service rep has always been spot on, does an excellent job for me. I wouldn't consider going anywhere else, my expectations would never be met More

Best Sales Experience Ever!! Craig is a complete car guy - excellent car knowledge and extremely informative. And, he is very focused on customer experience and satisfaction. He Craig is a complete car guy - excellent car knowledge and extremely informative. And, he is very focused on customer experience and satisfaction. He provided objective inputs that were very helpful and constructive. He made the negotiation efficient and fair. I would highly recommend Craig and will always go back to him directly for any future BMW purchases or assistance. Best experience ever!! More

Professional Punctual Proactive ! Craig is a pro who mixes good business with a fun attitude! After a 4 month courtship we pulled the trigger and purchased 3 new rides for how rental Craig is a pro who mixes good business with a fun attitude! After a 4 month courtship we pulled the trigger and purchased 3 new rides for how rental company GoUpDrive. I typically deal direct with management because car sales guys are lame out of shape and annoying. I'm not joking I hate the xx "I'm working for you " that we all no isn't true. Work with RUSIN he's kind caring and considerate and although the dealer totally thoughtlessly messed up CRAIG constantly and continually looked out for our best interest and made management notice us as more than another few units! Cheers the best in the west! More