Chapman Ford Lancaster

Great customer service and Tyler was a pleasure to work with. He was professional and guided me through the purchase of my vehicle with kindness. I will definitely be coming back to Chapman for my next veh with. He was professional and guided me through the purchase of my vehicle with kindness. I will definitely be coming back to Chapman for my next vehicle. More

Worked with Aaron on my car purchase; He's been very professional throughout and had all the answers to critical and none critical questions i posed to him. Took me for a test drive, ran the numbers , g professional throughout and had all the answers to critical and none critical questions i posed to him. Took me for a test drive, ran the numbers , got me the quotes and made the changes i requested and laid it all out for me. The turn around was record breaking. I highly recommend this dealership, been to many and this one stood out and it's for me an outlier. More

I recently purchased a new car from Chapman Ford Lancaster, and I am beyond impressed with the experience — thanks to Alvonte Addison! Alvonte was absolutely wonderful from the very first moment. He Lancaster, and I am beyond impressed with the experience — thanks to Alvonte Addison! Alvonte was absolutely wonderful from the very first moment. He was patient, kind, and genuinely dedicated to making sure I found the right car for my needs. His knowledge and professionalism made the whole process seamless and enjoyable. It’s hard to put into words how grateful I am for all of his help. If you’re looking for an amazing car-buying experience, I highly recommend Alvonte Addison and the team at Chapman Ford Lancaster! More

We really had a great experience buying our Bronco at Chapman! Tyler, our sales person was so wonderful to work with. He made the car buying experience fun and stress free! I’d recommend Tyler and Chapma Chapman! Tyler, our sales person was so wonderful to work with. He made the car buying experience fun and stress free! I’d recommend Tyler and Chapman Ford to everyone. More

Years ago, I had a bad experience at Chapman, but this was a completely different experience! Aaron was very professional, and I did not feel the typical "Salesman" push in any way! Such a great guy to wo was a completely different experience! Aaron was very professional, and I did not feel the typical "Salesman" push in any way! Such a great guy to work with and I would recommend asking for Aaron if you are looking to buy a vehicle. More

This was truly the best experience we have had buying a car. Very helpful and not pushy. Highly recommend this dealer! car. Very helpful and not pushy. Highly recommend this dealer! More

Tyler is the man if there’s anyone that you wanna build a relationship with as you’re buying a car it’s gonna be with Tyler! And there is a gentleman name, Ethan there who is good friends with Tyler. I highl relationship with as you’re buying a car it’s gonna be with Tyler! And there is a gentleman name, Ethan there who is good friends with Tyler. I highly recommend Ethan as well. Either of these gentlemen work with you than you are in really good hands. More

When I got there, the person I met with was with John he was very pleasant very knowledgeable. Very helpful. Took his time to help me. See what I really wanted. What I was looking for. Made the whole buying was very pleasant very knowledgeable. Very helpful. Took his time to help me. See what I really wanted. What I was looking for. Made the whole buying process so easy. More

The folks at Chapman were nothing short of friendly - not at all the normal experience of dealing with pushy sales people. They were patient with us, willing to work with our wish list, and let us move at ou at all the normal experience of dealing with pushy sales people. They were patient with us, willing to work with our wish list, and let us move at our speed. A great experience! More

If they didn't have the truck we wanted, we would've walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well af walked away. They came in an hour after the advertised open time and blamed the internet marketing. No one apologized for making us wait till well after we started the purchase process. Our sales man Ethan was super nice and friendly, but then there were two different managers that got involved and were super rude to us. One was the sales manager, and not really sure who the other manager was. They were both very rude. Again we almost left. They made us feel like idiots for trying to get a better deal, like we were taking food out of their kids mouths or something. Ethan, your bosses were very close to losing you a sale. More