Chapman Hyundai Phoenix - Service Center

999 West Bell Road, Phoenix, AZ 85023



162 Lifetime Reviews for this Service CenterWrite a Review

  • Customer Service:

  • Quality of Work:

  • Friendliness:

  • Overall Experience:

  • Pricing:

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"Jamie always provides great service. the only issue I had..."

ndougherty76
7/11/2011 2:32:31 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jamie Hayns
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Jamie always provides great service. the only issue I had that they reset my channels with XM and didnt make me aware of it. other than that it was great!

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"I inquired how long the service would require and the..."

treadbd
7/10/2011 2:40:16 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Norm Rosen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

I inquired how long the service would require and the estimate was very accurate. This was appreciated as I had other activities scheduled for the day

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"I have always been informed of all service needed so I..."

jbauer001
7/9/2011 3:09:10 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
jaime heyns
justin smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

I have always been informed of all service needed so I can keep my SUV in top preformance and safe. I travel alone and need to feel confident in my transportation.

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"Jamie was totally commited to our satisfaction as was..."

bettybowler39
7/9/2011 1:36:28 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jamie (Service) Nick (Sales)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Jamie was totally commited to our satisfaction as was Nick when we purchased the car. Great Job. the attention to detail was noted by both my wife and I

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"Excellent service, very timely. All work was completed..."

cjfrankie
7/8/2011 4:25:19 AM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jamie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Excellent service, very timely. All work was completed as planned. Staff were very friendly and helpful. It was easy to make the appointment and the service manager was very accommodating.

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"Jaimie is always very pleasant and personable. When I..."

Gayle777
7/7/2011 12:46:41 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jaimie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Jaimie is always very pleasant and personable. When I needed addl work besides the lube, requiring an addl 1 1/2 hr, she offered that I could get a courtesy drive back home till then. Was very thoughtful

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"Made my apt on line. Jamie met me at the apointed time..."

Cincotta-Altruz
7/5/2011 11:31:45 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jamie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Made my apt on line. Jamie met me at the apointed time and called me when the car was finished. I wanted an oil change and found that my break fluid needed replacing.

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"Took car in to be serviced. Norm was very congenial and..."

theykoop90
7/5/2011 8:40:49 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Norm
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Took car in to be serviced. Norm was very congenial and professional. He took care of all of our needs and more! We purchased our car about a year ago and have been very pleased with the car. The service department has exceeded our expectations every time we bring it there. We will be loyal customers to Chapman Hyundai. Thank You!

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"Jaime explains everything well. If you need 25 words or..."

mikeandginaaz
7/1/2011 12:43:58 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jaime
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

Jaime explains everything well. If you need 25 words or more everytime you send me a survey, please do noy send these surveys to me. That is a plain old waste of my time and yours.

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"The service rep. explained what was to be done to the..."

johndwilkie
6/29/2011 2:46:58 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jaime Heyns
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chapman Hyundai Phoenix:

The service rep. explained what was to be done to the car, and also explained the upcoming maintenance issues that will have to be addressed. When leaving, I always know the work performed was done right, and the inspection they always do insures that if there is a shortcoming or problem with the vehicle, it will be noted for my attention. Their service has always been honest and done without any resulting problems

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Chapman Hyundai Phoenix - Service Center