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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.8
1,155 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,155 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

September 12, 2017

Holly the rockstar every service I do at chapman I use Holly and what a gal! From start to finish she is awesome! Always goes above and beyond!! More

by mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly
Sep 25, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, Mel! Isn’t Holly the best?!? She’s been a part of the Chapman family for almost 6 years now & we’re grateful to have her! I’ll pass this on & I know she will be very happy to get your recognition! -Don Hamrick, GM

September 05, 2017

Rocco ROCKS! I had two cars in mind, the Jeep Grand Cherokee and the Ford Explorer. Both cars fit my needs. Test drove both and liked both however, Rocco and Giuse More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Acri, Guiseppe Mandell
Sep 08, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

CJ - Thank you for taking the time to point out Guiseppe & Rocco in your review of Chapman. They are 2 of our best & we’re grateful to have them as part of our family. We’re delighted you chose the Jeep, too! It’s been the top rated SUV in its class for many years. We’ll take great care of you after the sale as well….our relationship is just starting! Welcome to Chapman! -Don Hamrick | GM

September 03, 2017

GREAT SERVICE!! Awesome service especially from Roy, my service writer. He was so good to keep me informed of the process and options available. The team took a dif More

by mpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roderiques,service advisor
Sep 08, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, mpotter! Isn’t Roy great? You can tell when people truly care about delivering great service & that comes through in each interaction Roy has with our customers. He’ll be delighted when he reads your review. Please let us know if you need anything & thanks for taking the time to post your comments! -Don Hamrick | GM

September 02, 2017

Bait and switch Please read. I'm not a review person but based on the sales team I can only say your as good as your managers. The salesman that helped me was great. More

by Willyjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J
Sep 06, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to notify us about this. I can assure you this is not a normal or acceptable practice in my eyes. I would appreciate knowing more about this, who assisted you, the manager if you know their name, etc. Chapman takes a great deal of pride in having a large, loyal clientele built over years of great service, but based on your experience it appears we made some errors here. Please give me an opportunity to investigate on your behalf & see if we can make some improvements. Again, thanks for letting us know. You may reach me at donhamrick@chapmanchoice.com or 702-432-2401 direct. Don Hamrick | Dealer Principal

July 21, 2017

Service Center They provided excellent customer service in a timely manner. I love the text communication to know when my vehicle is ready including all updates. Plu More

by Dmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tuccio
Jul 28, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, Dmt! We are working hard to take care of our customers so I'm delighted all went well for you. We'll let Andrew know, too. We can schedule your next visit with text too if you like! Don Hamrick, GM

July 14, 2017

2014 Ram P/U Veronica is a great service writer. She got my truck in and out in a timely manner. She kept me in the loop during the service of my vehicle and mad More

by Dennis Feldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
July 10, 2017

Best Jeep shop in town. No matters the size of the problem with my Jeep, these folks can fix it. And Andrew is the man to see if you have problems. He is my go to guy. More

by Red Punisher Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew at the Service desk and Abel the mechanic
July 01, 2017

Excellent Thank you very profesional team work I will recommend this facility to my family and friends any time for service the best in town thanks again More

by Cachanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell white
Jul 06, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you, Cachanilla! Russell White is one of our gems & he knows that taking great care of our customers is where it’s at! We’ll share your review with him, I know he will appreciate that & your referrals! Don Hamrick, GM

June 29, 2017

Vacation We were on just starting our vacation from Utah on our way to the Vegas airport when we got an error code on our truck which stated "see dealer, 5mph More

by sgarfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 30, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you, sgarfield! We sincerely appreciate you taking the time to share your experience with Andrew & the Chapman team! We deal with many travelers being in Las Vegas & always strive to extend them the same courteous service we deliver to our regular customers day after day. I’m delighted to hear that Andrew did so well for you, he is one of our best! Please travel safe & come visit us again the next time you are in town! Don Hamrick, GM

June 28, 2017

Return business, a priority. Originally I came as a service customer and was treated so well that I became a sales customer. Then a repeat sales and service customer. I will conti More

by I''ve been everywhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny O'Shea and Tommie Sea..
Jun 29, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Hello, “I’ve been everywhere”! - You’re very kind to share such positive comments about your experiences with Chapman & our representatives, Donnie O’Shea & Tommie Sea. We feel fortunate to have men of their caliber representing our company & grateful to have the support of customers like you. We will always strive to deliver exemplary service to you & all of our clients. Thank you very much! Don Hamrick, GM

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