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Charles Barker Maserati & Pre-Owned European Imports

Virginia Beach, VA

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45 Reviews

4949 Virginia Beach Boulevard

Virginia Beach, VA

23462

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45 Reviews of Charles Barker Maserati & Pre-Owned European Imports

March 09, 2022

Went here on a whim just to check out a car my husband and I saw online. We were only looking and not really thinking about purchasing the vehicle that day. My credit was not good at all. However, Don Lit More

by spacker718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald little
October 11, 2021

As always Matt you make this experience very satisfying. Your professionalism and knowledge of these cars is unmatched. I look forward to our next experience. More

by Daren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
October 10, 2021

Bought a pre-owned vehicle working with Matt. It was an excellent experience and my wife really loves the car. Exactly as described. More

by mplatt911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
September 24, 2021

Had a wonderful experience! Highly recommended. I worked with Matt R. and he is SO knowledgeable, attentive and kind. VERY happy with my purchase! Glad I chose them :) More

by adisonm26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt R
August 18, 2021

Poor customer service,unprofessional management and damaged my vehicle.BEWARE More

by v12shorty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM,Vice President, Lance Klercker
Aug 18, 2021 -

v12shorty responded

Service department damaged my carbon fiber trim on GTS model. Lance told me it got damaged from me having car out in sun. Told him know my car sits in a garage. They had did my filter on inside & outside of my car. When i had got car back ,i noticed it was raised and cracked. Called several other Maserati dealers and they say it could get damaged if not done correctly. GM or Vice President did not help me with this situation. I live in Virginia, even if my car did sit in sun. The temperature here would not do this ! The lead service technician is very rude and unprofessional. Had made a complaint on Lance prior that day. This is my 6 Luxury vehicle. Mercades and Lexus service department i never had a issue with. Vice President told me i could not bring vehicle there anymore. Said that car has had to many repairs. Mind you i have a factory and extended warranty. Never experienced a dealership with this level of customer servive! BEWARE

July 24, 2021

Amazing service, extremely helpful and kind, and NOT PUSHY AT ALL!! WONDERFUL EXPERIENCE!! Even let me take car out to lunch for a test drive! THANK YOU DONALD LITTLE! More

by Cowgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Little
April 21, 2021

This dealership was incredibly responsive and flexible with my schedule even though I was only there for a used Toyota RAV4. Mr. Donald Little helped me with my purchase and was able to offer a great APR More

by Marcy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Little
February 15, 2021

Marcus Jones is the reason I drove over an hour from NC for the easiest vehicle purchase I have made. Best Staff in the Business More

by Cgw252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Jones
January 16, 2021

The day I pulled off of this car lot was one of the best days in my life after waiting years to be able to drive again. Matt and Marcus made this happen! They were professional, honest, and concerned of wh More

by Traceered19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Braswell, Marcus Jones
April 24, 2020

Fantastic. Very thorough. Out of town buyers and they made it easy. Made specialized YouTube videos so we could see everything from home. Quick to respond and very straightforward on negotiating; no funn More

by T.b.cars
Recommend Dealer
Yes
Employees Worked With
Matt
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