
Charlie's Dodge Chrysler Jeep Ram
Maumee , OH
Filter Reviews by Keyword
By Type
232 Reviews of Charlie's Dodge Chrysler Jeep Ram
Scott Wise and Service team took care of me well Everybody bent over backwards to make sure my experience (had problems with my 2013 Dodge Avenger) went smooth! Thank you Scott W (sales) and Nick (se Everybody bent over backwards to make sure my experience (had problems with my 2013 Dodge Avenger) went smooth! Thank you Scott W (sales) and Nick (service) More
All around great service! When I needed service Charlie crowder listened to my problem and stopped my journey from honking! Colin in parts helpful! Sales Ben Meyer, helped us s When I needed service Charlie crowder listened to my problem and stopped my journey from honking! Colin in parts helpful! Sales Ben Meyer, helped us select our new Journey, Matt Albright in finance to get that right loan. All around great dealership no matter what your concerns, service, parts, sales and finance! They really worked with on our two car trade in. I trust this dealership, my family has went to them for 25 years! More
Service Department Everyone is really nice there but I haven’t had the greatest experience in the world. My sunroof was leaking and it took me a solid month to be able t Everyone is really nice there but I haven’t had the greatest experience in the world. My sunroof was leaking and it took me a solid month to be able to bring it in because I was told I would have a replacement car available. So after waiting a month, I took it in with a list of four things (and this is the third time I had been there, not their fault but still Jeep!) and was told they couldn’t blow out my break dust for me because my warranty was expired. It would have cost me $50. I found that a bit petty considering my car had had so many issues. Then the car they allowed me to borrow was absolutely filthy. With only 2,000 miles on it, you would have thought it would have been a bit better cleaned up. They could have at least taken it through a car was because on my way home I had to stop and wash the front windshield because it was so full of bugs. And now I still have to go back after my car was there for two weeks because they are still waiting on a part (again, not really their fault.) It’s just been very frustrating. More
New Lease We had no knowledge or experience about leasing a vehicle. Staff made us very comfortable, and eventually drove our new lease off the showroom floor. We had no knowledge or experience about leasing a vehicle. Staff made us very comfortable, and eventually drove our new lease off the showroom floor. More
Awesome The service department was very polite and friendly. They did an awesome job! This is the second time I visited their service department, the service The service department was very polite and friendly. They did an awesome job! This is the second time I visited their service department, the service department found the problem with my Jeep and took care of it. I really like the respect they give you and treat you as a valued customer. More
What a great place to shop Hands down happiest sales staff and finance staff you'll find in the area. In and out in less then 3 hours to buy 2 cars was amazing. Wont shop anywhe Hands down happiest sales staff and finance staff you'll find in the area. In and out in less then 3 hours to buy 2 cars was amazing. Wont shop anywhere else. More
Service Fantastic help for my wife on her service visit!!! Thanks to all!!!everyone was courteous and explained all to her while she was there. Thank you!! Fantastic help for my wife on her service visit!!! Thanks to all!!!everyone was courteous and explained all to her while she was there. Thank you!! More
Fast service thank you! Thanks to the service staff Nick and Josh and all they always fit us in and very professional! Thanks again Pacifica recall!!! Kevin at BS also great Thanks to the service staff Nick and Josh and all they always fit us in and very professional! Thanks again Pacifica recall!!! Kevin at BS also great More
Great experience Always have a great experience when dealing with Ben. Will definitely be going back to this dealership again. Love the Chrysler/Dodge/Jeep vehicles. Always have a great experience when dealing with Ben. Will definitely be going back to this dealership again. Love the Chrysler/Dodge/Jeep vehicles. Also have a very good service department. More
Great first experience If you’re looking for a dealership and a salesman who’ll listen to you and then go way out of there way to make the whole experience great, then Scott If you’re looking for a dealership and a salesman who’ll listen to you and then go way out of there way to make the whole experience great, then Scott Mahon & Charlie’s CDJR is the place for you. My wife and I just got our new Pacifica and Scott made it fast and easy. He even drove two hours each way to come pick me up so I could get the new car in time for our vacation. Thanks for a great experience!!!! More