Charlie's Dodge Chrysler Jeep Ram

Great please to buy a vehicle everyone is very nice and poli I bought my first truck from john restivo the 2019 ram 1500 a special order with blackout kit. Even though it didnt come the way I ordered it I love t I bought my first truck from john restivo the 2019 ram 1500 a special order with blackout kit. Even though it didnt come the way I ordered it I love this truck. Actually it came with options I didnt ask for which is a plus but I was a little disappointed that it didnt have the 4 corner self adjusting suspension. But john hooked me up for the mistake with the order so I'm very happy. My family has been buying cars from john and this dealership for years. Highly recommend them. More

Great body shop Got my wife's Jeep Renegade in for a new rear bumper. Parts were waiting and installed. Told me about 3 hours and it was done sooner. Got my wife's Jeep Renegade in for a new rear bumper. Parts were waiting and installed. Told me about 3 hours and it was done sooner. More

NEW WRANGLER I bought my first wrangler 2yrs ago from Brian Bedee. He was very patient with me and got me what I wanted. I tell everyone to go see him at Charlie's I bought my first wrangler 2yrs ago from Brian Bedee. He was very patient with me and got me what I wanted. I tell everyone to go see him at Charlie's. I went last week and upgraded to the new body style and once again Brian came thru for me and got me what I wanted again. I love Charlie's Dodge customer service and their salesmen. I even talked my mom into getting her the Jeep she wanted for a while. She went to her salesman from a long time ago and she's in love.. Charlie's is the best dealership around! They don't try and rush you into buying anything just for a sale! More

Another good experience at Charlie's Dodge.. My wife and I have now been long time customers of Charlie's Dodge Chrysler Jeep Ram in Maumee, Ohio and we continue to be satisfied with our experien My wife and I have now been long time customers of Charlie's Dodge Chrysler Jeep Ram in Maumee, Ohio and we continue to be satisfied with our experiences from the sales staff through the service department. We have leased and driven several mini vans from Dodge Caravans through the Chrysler Town & Countries, and now the Pacifica. We feel that we have been treated fairly by the sales team and the service department personnel have always been friendly, knowledgeable, and professional. Our visits to the service department have most often been for routine service and/or recalls as we have been fortunate so far in not having had any major mechanical issues with our vehicles. We would recommend that anyone looking for a new or used vehicle to at least give Charlie's Dodge in Maumee consideration. More

Purchasing a Jeep Compass Had a little SNAFU, but Todd and Archie took the time to take care of it! Love my new Jeep Compass! Thanks Guys, I will be back! Had a little SNAFU, but Todd and Archie took the time to take care of it! Love my new Jeep Compass! Thanks Guys, I will be back! More

Happy with my car and happy with my entire experience. I felt that the sales person as well as the entire team did their best to meet and exceed all of my with my car and happy with my entire experience. I felt that the sales person as well as the entire team did their best to meet and exceed all of my expectations by being helpful and making the process as easy as possible. I would recommend them to others. More

Customer service was fantastic Everyone at the dealership was amazing. Great experience. Ask for Brian Bedee. Top notch salesman! We will definitely return there again and highly re Everyone at the dealership was amazing. Great experience. Ask for Brian Bedee. Top notch salesman! We will definitely return there again and highly recommend this dealership to everyone. More

Long Relationship I bought my car there in 2011 and Tim Began was a delight to work with on that deal which I was very pleased with. I take my car in for everything an I bought my car there in 2011 and Tim Began was a delight to work with on that deal which I was very pleased with. I take my car in for everything and ALL of the service, people, body shop folks and mechanics have been great. never, EVER any issues of any kind getting service work done. There is no condensation because I am a woman and I fail to understand how anyone can complain of that - don't like somebody's manner? The door isn't locked so just walk out. There is no high pressure for repairs I do not need. I had the driver side door get caught and whipped back in a wind storm and had to have it replaced. No BS, no issues, no problem getting that done. Had an altercation with the wall in my garage and needed some body work done. No BS, no issues, no problem getting that done. All oil changes are taken care of quickly and efficiently. If there are 7 cars in front of you and you have to wait but don't like the waiting area, look around there are several other places to sit and wait for your car. And if the coffee pot is empty, hmmm, let's see how do we fix that? Oh, I know! Ask the folks sitting at the deck right next to the waiting area to make another pot! WOW! What a Ingenious idea. Get real and complain about something legitimate or go sit with salesman Big John - he's always a delight to chat with. More

Saturday Service I took my vehicle in on a Saturday to deal with a recall. I had an appointment a short time after open that I was going to walk to while waiting for I took my vehicle in on a Saturday to deal with a recall. I had an appointment a short time after open that I was going to walk to while waiting for my car. Chris in the Service Dept would NOT let me walk because it there are no sidewalks for part of the street. Even though there is no shuttle service on Saturday, he made sure someone took me to my appointment AND picked me up after. I won't take my car anywhere else. Customer Service can't be beat. More

Customer service was awesome Nick, in the body shop was excellent to work with. Car came in to be fixed after a accident. They took the time to cover parts of the car that were e Nick, in the body shop was excellent to work with. Car came in to be fixed after a accident. They took the time to cover parts of the car that were exposed to the elements so the inside and trunk would not get wet. Took care of all issues and set us up with loaner car. Took all my calls if I had concerns and answered them promptly. Couldn’t have been any better service... More