Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chastang Ford
Houston, TX
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
136 Reviews of Chastang Ford
February 15, 2024
One of the most efficient van purchases I've done in 10 years. The dealer, Randy, was super kind and helpful, and the finance gentleman, Martin, was just as helpful and kind. Both of them communicated reg years. The dealer, Randy, was super kind and helpful, and the finance gentleman, Martin, was just as helpful and kind. Both of them communicated regularly so I was never wondering where in the process we were at. Contact to pick up (including financing) was only 4 business days (part of a delay was only because we caught them just as the van was coming in so it was in the shop). An incredibly helpful part of the process was being able to virtually review and sign everything; and at the part of the process where they offer additional insurances/coverages, the ap they used made it so that while he was talking through it you could read about the coverages and add/remove so that you could see the price changes. On top of that they were not pushy or aggressive with those coverages as a lot of dealers are. I would recommend Chastang 100%! More
by PST
Verified CustomerEmployees Worked With
Randy, Martin
Helpful February 10, 2024
We absolutely love the team at Chastang Ford. Jackie goes over and beyond to insure the perfect vehicle makes its way into your home. Martin in finance made the normally stressful decision a bree Jackie goes over and beyond to insure the perfect vehicle makes its way into your home. Martin in finance made the normally stressful decision a breeze. More
by KRUEGERWELD
Employees Worked With
Jackie, Martin
February 08, 2024
The dealer installed mud flaps do not fit my vehicle, looks like they tried to modify them. They are crooked and not snug around the wheel well. looks like they tried to modify them. They are crooked and not snug around the wheel well. More
by johnyouell25
Employees Worked With
None
February 01, 2024
Hannah and the mobile service team were great. They came out to our shop and serviced our technician vans. They were efficient and thorough. Hannah handled all the scheduling and made sure our acc They came out to our shop and serviced our technician vans. They were efficient and thorough. Hannah handled all the scheduling and made sure our accounting team had all the necessary invoices and receipts in a timely manner. 5 stars all around... More
by CLAUDIO3
Employees Worked With
Hannah Brown
January 24, 2024
My experience was incredible! !!!! I had the best sales person and financial person! They took the time and explained everything to where I could understand and helped me make this !!!! I had the best sales person and financial person! They took the time and explained everything to where I could understand and helped me make this a great experience!!!!! More
by RB5313
Employees Worked With
Jackie Rudy
January 18, 2024
In spite of time delays due to parts being needed, as well as holidays, the dealership was able to get my Ecosport up and running in 35 days. Just as the repair work was being finished there was a recal well as holidays, the dealership was able to get my Ecosport up and running in 35 days. Just as the repair work was being finished there was a recall on my oil pump, which had led up to my blown engine and cracked radiator. Considering what the crew had to deal with, they did an amazing job. More
by CHARLOTTE.JACKSON
Employees Worked With
Chris
January 17, 2024
Ed Miller was very good in assisting Spring ISD in acquiring the necessary vehicles for the district. He is very professional and attentive to detail. acquiring the necessary vehicles for the district. He is very professional and attentive to detail. More
by JMOONEYH
Employees Worked With
Ed Miller
January 16, 2024
Outstanding services, as usual, the sales team is top-notch, and the overall atmosphere is one that really favors the customer. My highest recommendation! top-notch, and the overall atmosphere is one that really favors the customer. My highest recommendation! More
by mlpede
Employees Worked With
Patrick Chastang
