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Chastang Ford - Service Center

Houston, TX

4.7
142 Reviews
Call Service Center (346) 200-5370

142 Reviews of Chastang Ford - Service Center

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August 19, 2025

Great place to take my new work truck! Highly recommended. Great service desk staff and great salesman when I was looking around at other trucks. More

by Mrcamarena92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk
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August 18, 2025

Excellent service from Isaac. Clearly explained what would be done and made me feel welcome. More

by alan.mcinally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Zimmerman
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Aug 18, 2025 -

Chastang Ford responded

Thanks for the great feedback! We're glad your visit was smooth and welcoming. We appreciate you choosing Chastang Ford!

August 17, 2025

they broke mi radio after recall software programmed and don’t fix my radio no More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2025

Chastang has been my preferred dealership since 2012. I have been served well and had two salesmen that I got to know well,Art and Jessie. I could go to them and they knew my preference in vehicles. The More

by DUKESEQUIPMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2025

Issac and the team took care of me even well even though I came in an hour before closing! More

by DAVID@LAUNDRY-4U.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac in quicklane
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Aug 18, 2025 -

Chastang Ford responded

We’re glad Isaac and the team took care of you. We appreciate you choosing Chastang Ford!

August 16, 2025

Llebe mi carro por un problema y no dieron con el problema esta igual y se pasaron 5 días More

by romeroborregovictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Gracias por compartir tu experiencia, y lamento mucho que no se haya resuelto el problema con tu carro después de cinco días. Te recomiendo comunicarte directamente con nuestro equipo de servicio para que podamos revisar tu caso más a fondo y encontrar una solución.llamanos a 713-678-5000

August 16, 2025

The service dept was great to work with and helped get my warranty work taken care of. More

by michaelwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Report | Print
Aug 18, 2025 -

Chastang Ford responded

We're glad our service team made the warranty process smooth. Thank you for choosing Chastang Ford!

August 15, 2025

Very helpful. Easy to deal with. Payment was easy. Tech was easy to talk to and polite to deal with. More

by ROSTERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the great review! We’re here to make service simple and stress free!

August 14, 2025

Excellent service and fast will back and very friendly service help us on everything we needed More

by boostedsti956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the awesome review! We appreciate your business and look forward to seeing you again!

August 14, 2025

Isaac is professional and accommodating. He made my experience easy and efficient on a tight schedule. More

by trentobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the great feedback! At Chastang Ford, we’re committed to making every step easy for our customers!

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