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Chastang Ford - Service Center

Houston, TX

4.8
97 Reviews
Call Service Center (346) 200-5370

97 Reviews of Chastang Ford - Service Center

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April 28, 2025

Excellent work environment and friendly customer employee atmosphere. Convenient job location and work place benefits. More

by Mrobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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April 27, 2025

Very prompt and courteous service. Very clean waiting area and have coffee and snacks available to guest while waiting. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Couch
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April 26, 2025

We were on our way out of town when the Ford F150 started to shake. We got off the highway & made it to e dealership. This was Friday at 5pm. We were lucky, they were able to diagnose & repair our system. I More

by tinkeltorsteM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
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April 20, 2025

The service here is not like no other, My company has bought parts all around and we have never been treated with such good customer service as I do here. Quality all around that’s very much appreciated More

by Powertechdieselinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 21, 2025 -

Chastang Ford responded

Thank you so much for the kind words and support! It truly means a lot to our team to hear that your experience at Chastang Ford stands out from the rest. We appreciate your business and the trust Powertech Diesel places in us. Providing quality service and parts is what we strive for every day. We look forward to continuing to support your team in any way we can.

April 18, 2025

Chastang Ford has been my preferred Ford Dealership since 1999. I have always felt that I have received great service and support for both my past vehicle purchases and service. More

by herb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Delay
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Apr 21, 2025 -

Chastang Ford responded

Thank you for your continued loyalty and support since 1999, which truly means the world to us! We’re honored to be your preferred Ford dealership and grateful for the opportunity to support you over the years with both sales and service. It’s relationships like yours that keep us motivated to deliver our best every day. We look forward to many more years together at Chastang Ford!

April 15, 2025

Professional experience all the way around Great service, knowledgeable staff. Everyone is very kind. Thanks. More

by TEXANS72
Recommend Dealer
Yes
Employees Worked With
Isaac
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Apr 21, 2025 -

Chastang Ford responded

Thank you so much for the kind words! We're proud to have a team that values professionalism, knowledge, and kindness, and we’re glad that came through in your experience. We truly appreciate your support and look forward to welcoming you back to Chastang Ford!

April 13, 2025

After their "works" service . my pickup just drives like it is "tigher", seems like my 13 year old truck is a newer version. More

by MGNG1946
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zimmerman, Repman
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Apr 21, 2025 -

Chastang Ford responded

Thank you so much! We love hearing that your truck feels like new again after our Works service — that’s exactly what we aim for. It means a lot that you trust us with your 13-year-old pickup, and we’ll be here whenever it needs a little more TLC. Appreciate you being a part of the Chastang Ford family!

April 12, 2025

Quick convenient great costumer service . Knowledgeable advisor and technician been doing business with them for years More

by ESQUIVELJAIMEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Chastang Ford responded

Thank you for the continued support over the years! We’re so glad to hear our team continues to provide quick, convenient, and knowledgeable service. It means a lot to have earned your trust, and we look forward to taking care of you for many more years to come at Chastang Ford!

April 11, 2025

Communicative. Trustworthy. Great service! Came in with an issue with my truck. Came out driving like new. Will be back for further services! More

by nando_s_918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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Apr 21, 2025 -

Chastang Ford responded

Thank you so much! We’re glad we could get your truck back to running like new. It’s great to hear you felt taken care of and confident in our service; that’s precisely what we strive for. We look forward to seeing you again for future visits!

April 10, 2025

The guy at the service department did a great job. Their work was fast and efficient! More

by javieroriginal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Day
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Apr 21, 2025 -

Chastang Ford responded

Thank you for the kind words! We're glad our service team took great care of you and got the job done quickly and efficiently. We appreciate your support and look forward to seeing you again at Chastang Ford!

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