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Chastang Ford - Service Center

Houston, TX

4.7
127 Reviews
Call Service Center (346) 200-5370

127 Reviews of Chastang Ford - Service Center

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July 29, 2025

Chris, our service adviser was excellent. After visiting two other dealerships to deal with our issue he and the team at Chastang were able to get it fixed. We were in and out the door within More

by sewilson1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2025

Great mobile service! It is an idea someone should have come up with 20 years ago. More

by rwelsh003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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July 27, 2025

Zander is an awesome technician! He always does a professional job! I can't wait to see him be able to move up in his career soon! More

by WREPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2025

Very good service car was ready on time and no issues. They kept it clean and didn't get any grease on anything! More

by taylorhooker1106
Recommend Dealer
Yes
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July 17, 2025

Good, knowledgeable service with a smile. Very friendly, honest and trustworthy. Will definitely be there again 😄. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Chastang Ford responded

Thank you for the kind words! We're happy to hear you had a positive experience with our service team.

July 11, 2025

reliable service with great customer service. will be a reoccurring customer for any service needs More

by brittnsmith778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Chastang Ford responded

Thank you for the kind words! We look forward to being your go-to for all your future service needs at Chastang Ford!

July 10, 2025

The service attendant was very friendly honest and very helpful. He was concerned and answered all my questions More

by rjulius301
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name
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July 09, 2025

Poor after sale communication, I am still waiting for license plates and an answer as to why the trailer towing package was not included with the vehicle. More

by Joe Meador
Recommend Dealer
No
Employees Worked With
Eddie
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July 04, 2025

Every time I bring my car there Mr. Clint at the 610 shop always make sure I receive the best service possibe More

by karinstamaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Clint service
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Jul 08, 2025 -

Chastang Ford responded

Glad we could get you taken care of, thanks for the great feedback!

June 29, 2025

The service was great and Mr. C.Couch was wonderful in asking questions about our problem with the car. And we thank him very much. Also the Service man that help us was when we c More

by nettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Chastang Ford responded

We’re happy to keep your vehicle running strong. Thanks for the positive feedback!

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