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Chastang Ford - Service Center

Houston, TX

4.7
142 Reviews
Call Service Center (346) 200-5370

143 Reviews of Chastang Ford - Service Center

Sort by
August 14, 2025

Excellent service and fast will back and very friendly service help us on everything we needed More

by boostedsti956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Chastang Ford responded

Thanks for the awesome review! We appreciate your business and look forward to seeing you again!

August 14, 2025

Easier now by booking mobile for oil changes. Love this new service that's offered. Definitely will be using it in the future since it's convenient. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for sharing! We're glad you're loving the convenience of our mobile oil change service. Making maintenance easier for our customers is what we’re all about, see you next time!

August 14, 2025

The guy that helped me was nice, polite and provided me all the information I needed to know before getting the service. More

by Dana Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the great review! We're glad our team was polite and informative, making sure you feel confident before service is always our goal at Chastang Ford!

August 09, 2025

They were awesome, very professional and attentive, I highly recommend, they take care recalled of my car , great customer service More

by knavarroflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Chastang Ford responded

Thank you for the kind words! We're glad our team could take care of your recall and provide great service!

August 08, 2025

I brought my truck in to have the coils and spark plug changed, When i dropped it off the engine light was NOT on. But when i picked it up the engine light was on, the service guy that went to retrieve m More

by Kathaintx72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2025

Issac was wonderful! Got me taken care of very quickly. Had no issues.great service More

by HANNABROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
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Aug 13, 2025 -

Chastang Ford responded

We appreciate the kind words! We're glad Issac made your visit smooth and easy!

July 31, 2025

Awesome service ! Great friendly service from the service writer to the mechanic that actually did the repairs. My transmission had a issue & it was diagnosed correctl More

by blackbart02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Chastang Ford responded

Thanks for the great feedback! We're glad we could get your transmission sorted out, see you next time!

July 29, 2025

Great mobile service! It is an idea someone should have come up with 20 years ago. More

by rwelsh003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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Aug 04, 2025 -

Chastang Ford responded

Thanks for the great feedback! We're happy our mobile service made things easy and convenient for you. Let us know if you need anything else!

July 29, 2025

Chris, our service adviser was excellent. After visiting two other dealerships to deal with our issue he and the team at Chastang were able to get it fixed. We were in and out the door within More

by sewilson1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Chastang Ford responded

Thank you for trusting us to get your issue fixed quickly! We’re glad our team could provide fast, friendly service when others couldn’t. We appreciate you choosing Chastang!

July 27, 2025

Zander is an awesome technician! He always does a professional job! I can't wait to see him be able to move up in his career soon! More

by WREPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Chastang Ford responded

Appreciate the kind words! Zander is a true pro, and we’re excited about his future!

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