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Chastang Ford - Service Center

Houston, TX

4.8
101 Reviews
Call Service Center (346) 200-5370

101 Reviews of Chastang Ford - Service Center

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February 13, 2025

Clint Couch is very professional and knowledgeable. We’re extremely satisfied with the service and will come back again. More

by art26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Couch
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your great feedback! We're happy to hear that Clint provided professional and knowledgeable service. Your satisfaction means everything to us, and we look forward to serving you again in the future. Safe travels! 🚗🔧😊

February 12, 2025

Great place for cars and trucks repairs and excellent customers service with a smile and a job well done More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First employee at the desk by the door was very helpful, respectful and courtesy l!
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had a great experience with our service team. Providing excellent customer service and quality repairs is our top priority. We appreciate your support and look forward to serving you again!

February 11, 2025

I really enjoyed the team and all the drinks and snacks that are available while I waited for my car to be serviced. That’s a great touch for customer service. More

by ZAMARRIPAHECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan García
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind review! We're glad you enjoyed your experience and appreciated the drinks and snacks while waiting for your service. Providing great customer service is our priority, and we're happy to hear it made a difference. We look forward to seeing you again!

February 10, 2025

Very professional, upfront with cost, and expedient with their repair service. We will definitely use them in the future! More

by wlleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear you had a professional and transparent experience with our service team. We appreciate your trust and look forward to serving you again in the future!

February 09, 2025

Staff was very helpful and kind made sure of what I wanted done and was in trimly very nice More

by nicholswayne15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane service person
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're happy to hear that our staff was helpful, kind, and made sure everything was taken care of just as you wanted. We appreciate your support and look forward to serving you again!

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

January 31, 2025

Honesty,respect, integrity, excellent customer service and when they tell you the final date is because it is. Great job guys!! More

by DAVIDADAME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint, Gerardo
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We’re thrilled to hear that you experienced honesty, respect, integrity, and excellent customer service. Our team takes pride in delivering on our promises. We appreciate your support and look forward to serving you again!

January 30, 2025

Highly recommended for vehicle service and customer service was excellent. Made me feel right at home. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name. Employee at the first counter upon enter the door
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience and felt right at home. We appreciate your recommendation and look forward to serving you again in the future!

January 30, 2025

Service was great. Eddie took my car in for me and had it back to me same day . Thanks Chastang for taking care of me More

by HANNABROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie caviedes
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear Eddie provided great service and got your car back to you the same day. We appreciate your trust in Chastang and look forward to serving you again!

February 27, 2024

Great and friendly service and made me feel right at home while I waited on my vehicle. More

by Rodney H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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