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Chatsworth Ford

2790 Highway 76, Chatsworth, Georgia 30705
Sales: (706) 695-6701

Makes: Ford | Service Center
Average
40% Recommend
2.8

5 Lifetime Reviews

Chatsworth Ford
2790 Highway 76,
Chatsworth, Georgia 30705
Chatsworth Ford Info
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5 Dealership Reviews
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Tim
6/08/2015
Reason For Visit
Sales (Used)

"Deal with public"

I have been dealing with them for about 25 years or more and I have nothing bad to say about them. I am a vet.in the Army that does not make me any better than anyone else but they also give you a break on prices at certain times of the year. Not all dealers do that. Tim

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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Mitch, Chris, Fred

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Chris
3/06/2015
Reason For Visit
Service

"Chatsworth Ford Manager Jon Kidd is a joke!"

Chatsworth Ford's detail shop damaged my truck and then joked about it. I was in their car wash tunnel in my Tundra earlier today, behind an unmanned vehicle that someone had dropped off to get cleaned up because they did not have time to wait. All is cool so far. At the end of the car wash (AT THE BLOW DRYERS), the unmanned truck had moved past the sensors and now their system continues to push my truck into the unmanned truck sitting at the end of the line that the employees had failed to move. So now, my truck is pushed into the truck in front of me and that truck has also been pushed into the truck in front of it. Wait, it gets better. Upon exiting my vehicle that is pinned between their system and 2 other trucks, I asked the lady attendant (older lady with longer blondish hair) what to do, and she had the nerve to yell at me. LOL! Instead of arguing, suggested that I will simply make a police report to avoid further conflict. Now, I am waiting on Murray County SO to show up so I leave my truck where the incident occurred inside the bay and proceeded on foot to the entrance of the facility to greet MCSO. Approx. 3-5 minutes later, the young kid (wearing camo rubber boots) who was checking people into the carwash entrance came and asked me to move my vehicle and I replied "As soon as Murray County gets here and we get this resolved". He walked of and proceeded to call me a "dick". Fast forward...... Jon Kidd (Manager/Owner at Chatsworth Ford) enters the picture (since Cworth Ford owns the car wash) and proceeds to ask me to move my truck because I am blocking his carwash from functioning. After a few identical words being exchanged to the tune of "After MCSO arrives", he also presumed to call me a "dick" and walk off. Now.... MCSO finally arrives, I move the truck, get the report and ask Jon Kidd how he wishes to handle the damage to the front of my truck and he replies that "he will think about it and that this would have gone smoother had I handled this differently." Wow. I will NEVER do business with Fantastic Finish or Chatsworth Ford as long as I live and I will advise as many people as I can in the next year to avoid them at all cost. It appears after reading reviews of Jon Kidd as well as Chatsworth Ford and Fantastic Finish car wash that I am not the only one who has a bad taste. Beware.

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I Recommend This Dealer: No

Employees dealt with

Jon Kidd

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2
Steven
2/09/2015
Reason For Visit
Sales (New)

"Great Service"

I was turned down everywhere else and Chatsworth Ford got me rolling in a brand new F150 and I couldn't ask for anything better. Thank you.

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I Recommend This Dealer: Yes

Employees dealt with

Corey

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Yes
David Baine
7/31/2014
Reason For Visit
Sales (New)

"reviews"

I was unhappy after purchasing a new ford edge for my wife in early summer.. We weren't really given a good rate and paperwork was drawer up as if we would just sign to get a new car.. Upon informing the rude salesman, Chris Penley, and refusing to accept terms,we were then given a decent deal. Then insult to injury we went next door to have it detailed and met an even ruder lady manager there. Was an awful cleanup,streaked ,soap clinging to the car.. My wife complained and was brushed off. I did and was told to leave the property and not come back. I informed her I would go next door to the dealership,that she was rude,offensive,and just awful for no reason.. She then laughed and stated that her husband owned the ford place and the carwash. She was the manager and would run it as she saw fit.so I left,never been back. Posted on car dealer complaints site,was approved then posted. 2 days later my posting was removed lol. They can have chatsworth ford,the wash too. Dalton's not that far.

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I Recommend This Dealer: No

Employees dealt with

3

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5
MarieWard
3/10/2014
Reason For Visit
Service

"On 3/5/14 I went to Chatsworth Ford for oil change which ..."

On 3/5/14 I went to Chatsworth Ford for oil change which I've done for several years, had discount oil change coupon 25.99 and had air filter added for $20.00 and was charged to much total was $60 and change. Since management change the service isn't good. I talked with Jon Kidd about the poor service and he promised to do better. I'm sure techs are good but service was terrible. I have 2006 Ford Explorer after oil change computer wasn't reset and oil leaking down oil filter. After telling Jon Kidd all the problems his solution was that my business was no longer need and not to come back there. I felt discriminated against after being loyal costumer with them. Mr. Kidd has made no attempt to contact me, apologize or to refund me for the over charge. I thought you valued your customers. I travel to Chatsworth from Dalton because I did value the service. Now I feel like I spent our hard earn money with a company that doesn't value Ford owners and want to rip them off. thanks for your help with this matter. Mr. Tim Ward

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Overall Experience
I Recommend This Dealer: No

Employees dealt with

Jon Kidd

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Yes
 
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