Checkered Flag Chrysler Dodge Jeep Ram of Newport News

What can I say? I've been a loyal POMOCO customer for 35 years handling fleet cars for my job years ago, and all my personal cars and trucks. There has never been a time when I was disappointed with the ser years handling fleet cars for my job years ago, and all my personal cars and trucks. There has never been a time when I was disappointed with the service, prices, friendliness, or integrity displayed in my dealings with POMOCO. From sales people to service personnel, to service writers and people in the parts department, they have all become friends that seem like family. I've always been treated like family; fairly, with the service department always going the second mile to help me. I feel they care about me and want my car to work at its best because they know I depend on it, and on them. To demonstrate how much confidence I have in them, when I was responsible for having maintenance done on a foreign car, I took it to POMOCO for many of the things that needed to be done. After being associated with them, they will know you by your first name and you will know theirs. You may not know that they know your first name, because they always refer to their customers with the utmost respect, calling me Mister. I tell them that "mister" refers to my dad - I'm Carl. More

Jada was courtious and helpful while assisting me in my purchase. The service has been excellent. I will recommend her and Pomoco anytime. Thank you. purchase. The service has been excellent. I will recommend her and Pomoco anytime. Thank you. More

Ashley was very helpful in taking care and answering all of my questions. She was an awesome sales rep and it was a pleasure doing business with her. I will be sending more of my friends to her in the nea of my questions. She was an awesome sales rep and it was a pleasure doing business with her. I will be sending more of my friends to her in the near future. More

Very helpful,Knew as soon as we came through the door that we were the ones looking at the jeep patriot ..Took it home immediately and will enjoy it for years to come ..Thank you Millie and Pomoco.. that we were the ones looking at the jeep patriot ..Took it home immediately and will enjoy it for years to come ..Thank you Millie and Pomoco.. More

Its been two days and my car still has not been looked at......i have to work and get alot of stuff done while my car is just sitting in the lot. at......i have to work and get alot of stuff done while my car is just sitting in the lot. More

I had visited here about 3 years ago and was railroaded I had visited here about 3 years ago and was railroaded by them, went there about 4 months ago and got my vehicle appraised which took just over an I had visited here about 3 years ago and was railroaded by them, went there about 4 months ago and got my vehicle appraised which took just over an hour and got a lowball figure anyway,an initial credit report done over their website suggested my fiance needed to be on the loan,fine but the sales lady, Millie wouldn't let me drive anythging until I brought her in.So we just visited their 3 days ago because they finally had what we are looking for,again we really got a lowball amount for our trade,what really closed the deal was the finance manager, Theresa something, comes out and says of course our credit isn't great,duh,we knew that,she says if we had credit ascores of 800 and could put down 5k we would be approved by many banks with no problem. I know from experience that shopping around pays off,we'll go somewhere else that will give us a better price for our trade and will do more to get us approved instead,"sorry, nothing we can do". More

Beware they sell lemons. We bought a used Chrysler Town and Country from them mid-March 2007. When we got the car it had no gas and desperately needed to be detailed - we didn't complain because they gave and Country from them mid-March 2007. When we got the car it had no gas and desperately needed to be detailed - we didn't complain because they gave a fair deal on our trade-in. We did not purchase the extended warranty - big mistake. The van's transmission blew just 5 days after the warranty expired. When we contacted Pomoco to see what they would do to help us the response from both the salesman and the manager was, "Guess you should have bought the extended warranty." No apology, no offers of help to fix the problem or cover part of the cost... nothing. Now one week later the power locks are not working. I am going to contact the BBB and file a complaint. Definitely do not take your business there!! More