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Cherry Hill Dodge Chrysler Jeep
Cherry Hill, NJ
1,114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,114 Reviews of Cherry Hill Dodge Chrysler Jeep
August 22, 2023
My girlfriend, Anna purchased a jeep renegade from this dealership last year. Nearly 2 weeks ago, her car died in Union County. She had it towed all the way down to this dealership where she purchased it, dealership last year. Nearly 2 weeks ago, her car died in Union County. She had it towed all the way down to this dealership where she purchased it, and after almost 7 days, the service technician texted her saying that they could not replicate the condition where her car died. Days later she was informed that she would now incurred a $500 charge for a diagnosis of her vehicle, as her battery is now dead. A day later, after the diagnosis, she was informed that the repairs will now be north of $6000, including four brand new tires, as they were all found to be flat. There was also a class action lawsuit settled in court with jeep over a faulty oil pan issue that she was never made aware of. This woman is a teacher, a single mother, and now has to borrow against her pension, as this dealership refuses to honor the very warranty they sold her with the vehicle. Their service departments performance has been unreachable, they have missed every deadline, and have cost her thousands in towing fees and rental fees. Before you step foot on this property to spend your hard fort money, please listen to what I have to tell you. If you do not believe me, you can read the over 60 other negative reviews on this very site alone, as this dealership has been mired in lawsuits from customers, as well as the New Jersey state Attorney General’s office. In a poor attempt at public relations, nicely worded, generic answers have been put forth as a response to most of these negative reviews on this site, with absolutely no follow through. Do not waste a single minute of your time by giving this dealership, your business, as they are all snake oil salesman. Take your business to a dealership that is much more reputable, and that will treat you, the customer, with the respect and dignity you deserve. More
by Lexie5555
Employees Worked With
Everyone
August 09, 2023
Jerry was very helpful, explained & did very good breaking everything down for me. He also went in the truck & showed me a few radio features that I thought was pretty cool. Will definitely be recomm breaking everything down for me. He also went in the truck & showed me a few radio features that I thought was pretty cool. Will definitely be recommending others to him ! More
by Linaamazing1515
Employees Worked With
Jerry Cronk
June 25, 2023
Absolutely amazing experience! Quick, thorough, friendly, and professional service. No pressure to “make a sale” was shown which made the process pleasant. I arrived at the dealer Quick, thorough, friendly, and professional service. No pressure to “make a sale” was shown which made the process pleasant. I arrived at the dealership with the three vehicles I was interested in sitting right up front ready for test drives. The level of knowledge shown of the vehicles was impressive, every question I had was answered right away without hesitation. Jerry and the management team were very contentious and considerate of my schedule and accommodated my tight schedule making the process very quick. I highly recommended Cherry Hill Dodge to any buyer especially in todays market! More
by Nestor
Employees Worked With
Rick Piontek, Jerry Cronk
