Chevy Chase Acura

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Larson and Joe

My Review of Chevy Chase Acura:
Peter Larson was great - friendly, knowledgeable, considerate, informed. He spent time with me to show me my new car and was very patient. I never felt rushed or pushed into any descision.

Joe was very professional and courteous when it came to financing.

I would reccomend the Peter and the dealer to anyone.

Kevin Reynolds

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Colin Kahn

My Review of Chevy Chase Acura:
I dealt primarily with Colin Kahn in the recent purchase of my 2010 MDX. While purchasing a new vehicle can be a frustrating event, I found Colin to be extremely helpful, a pleasure to work with, and very knowledgeable with respect to Acura products. I conducted much of my negotiations with Colin regarding purchase price via e-mail and was pleasantly surprised with his extremely responsive, informative and no-nonsense approach. I looked at several different vehicles and dealerships during my recent car-shopping, but can say with certainty that my experiences with Colin tipped the balance in my selection of a new MDX from Chevy Chase Acura.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan

My Review of Chevy Chase Acura:
Excellent staff. Excellent service. Excellent car. I couldn't have been happier with my car buying experience.

Generally, I detest the whole process of buying a car, especially the 'hard sell' tactics employed by so many dealerships. The process at this dealership was painless.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Larson, Phil

My Review of Chevy Chase Acura:
Chevy Chase Acura was the only DC-area Acura dealer to provide a price in the opening e-mail response to my internet request, which I appreciated; the dealer also provided substantial information about the car, the MDX, along with the opening e-quote.

When it came time to negotiate, my initial sales, Peter, was busy but arranged for an easy transition to another sales person, Phil, so that I wouldn't have to wait. Negotiations were easy, the pricing was fair, and while I was offered the opportunity to purchase additional warranties, paint protectant, and similar items, very little time was spent discussing these once I said that I wasn't interested. When the time came to pick up the car, the sales person did a great job of introducing me to the various electronic features.

I also appreciate the location in downtown Bethesda near Metro.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 1

My Review of Chevy Chase Acura:
Car shopping is not my favorite experience, but I was pleasantly surprised by my dealings with Peter Larson at Chevy Chase Acura. Very professional, very efficient, very straight-forward,no struggles, no drama. He was helpful during and after the sale, and has made me a new customer!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jaymes Snyder

My Review of Chevy Chase Acura:
I had an excellent experience dealing with Chevy Chase Acura. I had some reservations buying a new car, as I've had poor experiences in the past, even when using car pricing services which fixed most of the associated costs of buying. I had driven the 2010 TL at another dealer, but then went to obtain internet quotes from other dealers in the DC metro area. Chevy Chase was the only dealer who actually gave me a quote, all the other dealers insisted that I come in, making the internet quote not a means of seeing what pricing was available, but instead a sales lead for these dealers.

I met Jaymes Snyder at the dealership, he gave me a test drive of the car and demonstrated the different features. I told him that I would be buying a car soon, but would not be buying that day. He again went over the pricing which was exactly what was quoted to me. He also explained the different incentives built in, including a factory to dealer incentive which they were passing on to the buyer. There was no high pressure salesmanship in his approach. After visiting the previous dealer and getting the high pressure sales pitch, then the back and forth to the manager, I was struck by the contrast in sales styles. The pricing came out to be a thousand less at Chevy Chase than what the other dealer offered.

I had asked for a slightly different color than what was on the lot, and Jaymes had his dealership try to locate the precise color I wanted, but when we discussed further, they gave a cash incentive to take the one on the lot and I did that. We kept them late at the dealership that night, as with all the Christmas shopping traffic around Tysons, it took us until 8:40 to get to Chevy Chase, but they got us the car, processed the paperwork, and got us out around 10 (they close at 9). This was the most stress free car buying experience I've had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Larson

My Review of Chevy Chase Acura:
Our salesperson, Peter Larson, was the most knowledgeable salesperson I've ever encountered in many years of buying new cars. His information about the differences among cars and the features of particular cars was invariably accurate and helpful. In addition, it was a total pleasure to work with him.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Larson

My Review of Chevy Chase Acura:
All of the employees were very helpful and provided useful information appropriate to our needs. They listened carefully to what we wanted in a car. There was no pressure to get more than we wanted or needed. Peter Larson and Eve Muldoon were the people we worked with and we were very pleased.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Larson

My Review of Chevy Chase Acura:
We first met Peter Larson when we walked into the Acura showroom. He was very pleasant, polite, professional and knowledgeable and never pressured us to make a choice or purchase. He provided us with a great deal of relevant information and worked hard to help us find what we were looking for. He was also very helpful getting me oriented to the intricacies of the technology package of the 2010 Acura TL. Peter was a pleasure to work with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stewart Schulze

My Review of Chevy Chase Acura:
Began Looking for a preowned Acura MDX in Central NY. Very limited choices with high price tags. Decided to look at dealerships in larger cities. We have family in Washington DC so I started there. Chevy Chase Acura had it's inventory posted on line with a request for quote feature. Even though we were looking for a preowned, I decided to check out their "Internet Pricing" on new MDX's. WOW First thought was is this for real. Spoke directly with Stewart Schulze, who answered all of our questions and provided updated inventory information. Still wondering if this was too good to be true... we headed to DC for a family visit 2 weeks later.

I love my new MDX!!!! We visited the dealership and Stewart on Saturday afternoon and picked up our new MDX on Sunday for the drive back home.

All transactions went smoothly. Chevy Chase Acura provided us with a temperary MD registration, while they processed our NY State registration. We received our NY plates and paperwork directly from the dealership a few weeks later.

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