Chris Auffenberg Ford Lincoln

Our family purchased a preowned vehicle from Chris Auffenberg Ford. Our salesman, David W, had dedication and commitment throughout our entire process. The dealership, service department, staff and ma Auffenberg Ford. Our salesman, David W, had dedication and commitment throughout our entire process. The dealership, service department, staff and management were friendly and answered all of our questions. The vehicle was in excellent shape, detailed, and came with a few extra warranty items that we haven't seen before. The quality of the vehicle and the entire staff at Chris Auffenberg is unmatched. Purchasing a car, whether new or pre-owned, is a process. One that many don't take pleasure in. Best experience in a car purchase, and will continue to do business with them for any future vehicle needs or service. Thank you David, James, Jim and the rest of staff! More

Best experience we have ever had purchasing a vehicle. The team was very thorough and accommodating. David York hit it out of the park helping us through this purchase. He was respectful and followed thro The team was very thorough and accommodating. David York hit it out of the park helping us through this purchase. He was respectful and followed through on every aspect of the deal. He went above and beyond to make sure I was completely satisfied with my purchase. Rob Durbin in finance made sure to get me the best rate financing and he was upfront and honest. There was no surprises when getting into finance. I highly recommend this dealership, Rob Durbin and David York to all my friends and family because I know they will give them a great experience like I was given. I truly felt like family here. More

Wow! Awful! I talked to a sales person explaining that I needed to trade in 2 vehicles, a 2006 Cadillac SRX and a 2016 Chevy Cruze. The salesman requested that I bring in both cars. I made arrangements to h needed to trade in 2 vehicles, a 2006 Cadillac SRX and a 2016 Chevy Cruze. The salesman requested that I bring in both cars. I made arrangements to have both cars at the Dealership. I test drove a car for almost an hour and had it checked out. I was scolded by the Sales person when I returned. I requested three times to have my cars "appraised" for a trade-in. The Salesman refused claiming his manager will only appraise the cars if I am committed to buying. I told them I needed numbers before I could commit. I test drove a second car. They still refused to give me trade in values. I told the Salesman I didn't have any more time and drove one of my cars home. I had to walk to the car dealership to drive home my second car. Later I called the Sales Manager who was rude and just stated: "You are not ready to buy." This Dealership wasted 4 hours of my time. Yikes! More