Could not have had a better experience purchasing my new Dodge Durango Citadel! The sales rep, Doug Parker was more of a consultant than a salesman. He helped guide us through the process and kept everything simple and straight forward. Never felt even remotely pushy or obnoxious. The sales process was amazing. Doug helped us complete all the paperwork before hand so the day we went to buy the vehicle we were 'in and out' in under 30 minutes. SERIOUSLY... who's ever bough a car in less time than it takes to have a Pizza delivered?! AMAZING!!! When we went back to the finance department, the owner's son kindly provided us with a few options on the vehicle, but again was never pushy or rude. He even noticed a small mistake on a document and quickly rushed to make sure it was corrected without giving us any additional hassle. This was an amazing experience that I never expected from a dealership. Well Done Christopher's Dodge and Doug Parker!!!

Was this review helpful to you?    Yes | No Thank you

MARK HAS CHANGED MY VIEW ON CAR BUYING. hE WAS EXTREMELY KNOWLEDGEABLE ON BOTH VECHILES WE WERE INTERSTED IN . HE WAS VERY FRIENDLY AND INSTANTLY MADE US FEEL WELCOME AND COMFORTABLE. WE NEVER FELT PRESSURED AND I RELATED A FEW PAST STORIES OF CAR BUYING(OR NOT BUYING) EXPERIENCES. HE REALLY DID TRY TO GET US WHAT WE WANTED AT THE PRICE WE NEEDED SHORT OF STANDING ON HIS HEAD, BUT HE PROBABLY WOULD HAVE DONE THAT TOO IF NEEDED. WE DROVE OFF THE LOT WITH A BEAUTIFUL DOODGE CHALLENGER....AND MY HUSBAND WAS SMILES FROM EAR TO EAR. YOUR FINANCE DEPARTMENT WAS FAST AND PAINLESS, NO RUBBER HOSES WERE USED(LOL).WE WOULD CERTAINLY RECCCOMEND MARC KENNER TO OUR FRIENDS AND FAMILY TO HELP THEM WITH THEIR VEHICLE NEEDS ,BECAUSE WE KNOW HE WOULD TREAT THEM RIGHT. THANKS AGAIN FOR THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD AND WE HAVE HAD MANY OVER THE LAST 40 YEARS. PAT AND PAT DWYER

Was this review helpful to you?    Yes | No Thank you

As usual, outstanding selection, willing to negotiate price, other options were offered by Finance after the sale was agreed to but absolutely no pressure or deception whatsoever (Thanks Freddie). We bought a beautiful SRT8 Charger in some incredibly fancy Pearl Red color, traded in our 2011 Charger R/T AWD with 13k miles. Marc Kenner and the sales manager were willing to negotiate the price, I beat them up a little but everyone was very happy. Marc is a very pleasant chap to deal with. The only regret I have is that I got it home last night 4/30/13 and it had started to sleet, by morning we were up to 8 inches of snow with almost 16 by late afternoon. She's parked in the garage and I'm dying here. Please just one day with warm weather and dry roads, this baby needs to hit the road. Thanks Christopher's Dodge World, I could not be happier with your people or the deal!!!!

Was this review helpful to you?    Yes | No Thank you

Marc was extremely knowledgeable on the heavy duty Dodge Ram trucks. His extensive personal background provided me with very in depth explanations on the superior abilities of the Cummins engine and the Ram Truck. He was the most friendly and easy going salesman I have dealt with. He inquired about my personal needs and did everything in his power to provide me the exact truck I wanted. I highly recommend seeing Marc if you are in the market for a new Ram truck or if you have any questions on why the Cummins is the best truck motor available.

Was this review helpful to you?    Yes | No Thank you

Beware of this dealership!!! Those guys are unprofessional and rude. I never received anywhere such a lame treatment as a customer. If you enjoy managers that yell at you when you are trying to make a deal and purchase a vehicle, then be my guest and go see them. THIS IS DEFINITELY A HORRIBLE SERVICE EVER !!!
PS. I in turn went across the street where the salesman was happy to accept my cash for a great truck.

Was this review helpful to you?    Yes | No Thank you

Hello,

I would just like to first and foremost thank Scotty Antos for his service as a Veteran and I would also for his exceptional customer service selling me my 2013 Dodge Dart.

- Randy Nguyen

Was this review helpful to you?    Yes | No Thank you

Upon arrival at this dealership i have to admit we were very leary about doing business there just because of the fact that it is a huge car dealer however we were extremely impressed EXTREMELY!! No pressure, Josh listened to our needs and concerns. We are just ur average people with average credit but he treated us like we were the best two customers who ever came in the door. I will go back and i will reccomend this dealer and Joshto anyone! Thanks for breakin the mold and giving us a great experience!

Was this review helpful to you?    Yes | No Thank you

I would never buy a car, new or used, from this dealership. We experienced a major problem with a used truck and were treated horribly. Not only did they not offer a resolution to our problem, they were condesending and rude.

My opinion is to stay away. They have no clue on how to deal with people who have a problem with the merchandise they sell!

Was this review helpful to you?    Yes | No Thank you

Scotty is great! He let me try out several cars before I decided on my new 2013 Avenger! This is the 2nd car I have bought there in the last 18 months! Alex his manager is real good as well,they will both give you a great deal!

Was this review helpful to you?    Yes | No Thank you

This is my second car buying experience here, and would highly recommend them for a new or used vehicle purchase.

From beginning to end the whole thing went smoothly, from our initial conversation to the closing the deal.

Doug had already warmed up the truck I was interested in, and had the temp tag on it so we could go for a test drive. It didn't take long to realize that this was the truck for us.

Upon returning, they quickly checked our trade in (Which we bought from them last year), and offered us over 2000 more than another dealer did the day before.

The finance department pulled off a miracle, getting the lowest rate I've seen for years on a new vehicle.

All told, I think we were there for maybe 3 hours. Very quick (I had dropped by another dealer in town the day before and it took them three hours just to give me some rough numbers).

Doug, thanks buddy. You did an outstanding job.

Was this review helpful to you?    Yes | No Thank you