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Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

New York, NY

4.6
83 Reviews

83 Reviews of Chrysler Dodge Jeep Ram FIAT of Manhattan - Service Center

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August 13, 2025

Brought my car for it's first maintenance- the Jeep maintenance was efficient and on time. Personel were pleasant and answered all my questions. They even washed my car. More

by Delkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk guys
Aug 13, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

It's great to know your first Jeep maintenance went smoothly and on time. We're here for you anytime at Chrysler Dodge Jeep Ram FIAT of Manhattan. Thanks for your feedback! Safe travels ahead!

August 05, 2025

The Service department is great. They are Helpful and honest, and they work fast but are thorough. More

by Hmsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson and Manny are very helpful
Aug 06, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the excellent review of Chrysler Dodge Jeep Ram FIAT of Manhattan!

July 29, 2025

I was happy my car was ready for me on 7-25 @ 1:30pm. Still don’t understand the reason for the unexplained alarm and what caused it go off. And what to do to disarm the alarm if it happens again. Was di More

by hereef1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Iton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for sharing your experience at Chrysler Dodge Jeep Ram FIAT of Manhattan. We would be happy to further assist you with any questions you have regarding the alarm. Please feel free to reach out at your convenience! -Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

July 23, 2025

Service department is terrible. Lack of communication. Mixed communications. Botched appointments. Withholding information. Vehicle still not repaired. No,loaner vehicle offered fo More

by ypd950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel dillon
Jul 23, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

It's disappointing to hear about your experience with our service department. We strive for clear communication and efficient service, so it's concerning that we fell short in these areas. I would like to personally assist you in addressing these concerns. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com

June 19, 2025

Jonathan and all the staff are always great! I would definitely recommend this service location More

by apenello13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Nelson in Servive Dept
Jun 21, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

It's terrific to hear that you had a positive experience working with Jonathan! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan and for sharing your support. Drive safely!

June 18, 2025

We were out of towners with a major issue and we’re taking care of exceptionally. I cannot begin to express how grateful we are for your dealership and your people. More

by Matt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, 5+ Stars
Jun 18, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Matt, we're so glad our team at Chrysler Dodge Jeep Ram FIAT of Manhattan could assist you during your visit. Your kind words mean a lot to us! Safe travels and thank you for choosing us!

June 17, 2025

Great service! ! Friendly and helpful with anything you need. Have been going there for years! More

by Rogers.tom97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

We are glad to hear that our team provided friendly and helpful service. Thank you for being a valued client of Chrysler Dodge Jeep Ram FIAT of Manhattan!

June 15, 2025

The service center is Mopar warranty insurance fraud. two years ago they supposedly replaced my rack and pinion and transmission pan and fluid. It turns out that my truck needs another rack and pinion an More

by Melitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Doyle, Emanuel Kramalus
Jun 16, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Melitt, I'm truly sorry to hear about your experience and the frustration it has caused. It's concerning that you haven't received your service records yet, and I understand how important this is for resolving the issue. Please reach out to me directly so we can address these concerns more thoroughly. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

June 08, 2025

Hello "team again thankyou Chrysler,Dodge,Jeep,Ram,Fiat ,Manhattan yarl have never let me down Special shoutout to Mr. Jonathan and his tech ,I was able to shake his hand on my way out ,thanks for the Help More

by LILSARGE7912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jonathan ,his tech sorry I didn't get his name but I did shake his hand for thanks , plus OLD Friends of mines there Mr.Manny and Roooooooobert Petruso !!! back home also my brother at registration loggs in the vehicles ,moves them around GREAT HOUS
Jun 10, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the fantastic feedback! We're delighted to hear that Mr. Jonathan and our Chrysler Dodge Jeep Ram FIAT of Manhattan team provided quick and professional service, making your experience a positive one. Enjoy your weekend, and we're here whenever you need us!

June 06, 2025

This Dealership is Awesome they exceeded all of my expectations From the service team to service manager very friendly and they really care I sincerely recommend. I wouldn’t hesitate to visit them aga More

by Congaman1115@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 06, 2025 -

Chrysler Dodge Jeep Ram FIAT of Manhattan responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Chrysler Dodge Jeep Ram FIAT of Manhattan exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back in the future!

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