Back

Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
477 Reviews

477 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

Sort by
September 20, 2024

Recommend multiple repairs that are not needed. Skip this service department and use an independent shop. Saved me thousands… ***update: their customer service did they best to make it right. Whil More

by Critzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

I am sorry to hear that your visit to our service department did not meet your expectations. I would like the opportunity to discuss your concerns personally. I have left my contact information both in a voicemail and an email for you. Please kindly contact me at your earliest convenience. Kelly Huston, Customer Service Manager, 470-880-8007, khuston@gettel.com

Sep 23, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Mr. Critzmann, thank you for taking the time to speak with me and for updating your review. We look forward to restoring your faith in our service department.

September 05, 2024

Tyler Smith was very considerate to my circumstance. I came there to get a new key fob programmed for my 2014 Chrysler Town & Country. Found out the code has been programmed the limit of 8 times and I c More

by cliffordswitzer
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Sep 06, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Cliffordswitzer, we are glad to hear that Tyler took great care of you. Thank you very much for your 5-star review!

August 22, 2024

Mike, the service Director, sure saved my wife and I when we had a breakdown 500 miles from home! More

by JRRoman1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin H
Aug 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

JRRoman1050, thank you for taking the time to share your experience with our service team. We regret the circumstances that brought you to us but we are so happy we were able to assist and get you back on the road.

August 07, 2024

Tyler was very knowledgeable and helpful and got my vehicle taken care of in one day I will always use Tyler and woodstock for my jeep More

by cameronappling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 07, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Cameronappling, We are happy to hear that you have found a home with our Service Team and a partner in your vehicle's maintenance with Tyler. Thank you for your kind words and 5 star review. We look forward to seeing at your next scheduled maintenance!

August 05, 2024

Service department did a great as always. Could not be happier with the service I receive. More

by j.howze215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Aug 05, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

J.howze215, Thank you very much for taking the time to share your experience with our Service Department. We are excited to have met your expectations and look forward to seeing you at your next scheduled maintenance!

July 31, 2024

I was truly impressed by the professionalism and efficiency displayed during the service of my Jeep. More

by dalmburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Aug 02, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Dalmburg, Thank you for taking the time to share your experience with Justin and the rest of our Service Department. We are glad you found a home at Woodstock and look forward to keeping your Jeep in tip top shape!

July 25, 2024

Always fast easy and very nice people at this location. Never try to upsell you anything you don’t need. Highly recommend !! More

by JLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin H
Jul 28, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

JLee, Thank you for your continued business and for your 5 star review of our Service Department. We truly appreciate it! We look forward to seeing you at your next scheduled maintenance.

July 23, 2024

Good service, easy to schedule maintenance and they are even pet friendly. I will definitely be back More

by Kingdmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin H
Jul 28, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Kingdmane, Thank you for your 5 star review. We love delighting our guests and their pets! Make sure to stop by reception for a doggie bone at your next visit!

July 22, 2024

Justin and the entire service team do an excellent job of providing outstanding service care. They are timely, professional and always keep me updated as to the status of my upcoming services needed, vehicle More

by ddyoung1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H
Jul 28, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Ddyoung1100, Thank you for your 5 star review! We appreciate your continued business and always look forward to seeing you in our service drive.

July 17, 2024

Would recommend this dealership. Overall experience has been positive working with the service department. Staff is friendly and they work with you to resolve any issues. More

by RAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Ram22, we are so pleased you enjoyed your visit to CDJR of Woodstock! Thank you for trusting us with you vehicle. We hope to be of service to you again in the future. Best wishes, CDJR of Woodstock